Is there a known issue with Obitalk servers right now?
ash11:
I have the same issue , unable to add the device , echo test passed. I will wait for day other wise sending it back to amazon..
Update : 12:08 AM EST - Was able to successfully register . Probably the service is back up .. I did change the DNS to 8.8.8.8 even though I dont think DNS was the issue..
stripey:
Given that this issue with OBi has been ongoing for months without any official communication or resolution or even an ETA, can anybody recommend a good free DID/SIP trunk provider, or are we stuck until somebody at Polycom decides to reboot the thing?
mbywaletz:
Quote from: vsproductions on January 13, 2021, 07:11:21 am
Is anyone still having the same issues connecting their devices? I've been trying for days now to add my device. Google number... same issues... Dial the **5 code and nothing... Tried using redial to enter it as many times as possible before the timeout happens. Using ObiTalk dashboard as I have a google number.
Any update on when this will improve. I spent 2 hours with 40 attempts to add my device and still nothing. I tried 2 days ago with 20 attempts in an hour and nothing. Is there a better time of day to do it or another way to add the device.
fuzion:
Same issue here.. which apparently is not surprising and doesn't speak well for first impressions.
I have:
-Tried the DNS workaround
-Factory reset
-Updated firmware
-Tried dialing the registration NNNN continually while it counts down
-Verified **9 222 222 222 works fine
-Disconnected my router, plugged Obi directly into modem, powercycled, confirmed **9, still doesn't work.
I am 99.99999999999% sure this isn't a problem with my setup at this point.
drgeoff:
https://www.poly.com/us/en/support/knowledge-base/kb-article-page?type=Troubleshooting__kav&lang=en_US&urlName=KB24053&t=All&k=
Navigation
[0] Message Index
[#] Next page
[*] Previous page