Can't add to dashboard
Wayne_for_Obi:
I've set up 20+ Obi devices, from obi200 through Obi1062.
In the last week, the Obitalk system to add a device does not work.
1st device -- Obi200 -- was a branded Obi that was a working device disconnected from an account, reset, and then tried to add to another account.
The **5 xxxx method does not work. Times out, as though the receiving server never gets or processes the **5 sequence.
2nd device -- Obi 200 -- is brand new, branded Polycom, out of the box today, Dec 8, 2020, from Obi Technologies via Amazon. Same exact problem.
I never had these problems before Polycom took over.
Polycom needs to get their act together, rather than destroy what was a great service.
bradster:
Does anyone have an answer for this??? My OBI200 is old, but I factory reset it and I'm getting the same response...the number has been sent to the server and nothing happens. Help!!!!
drgeoff:
Quote from: bradster on December 09, 2020, 05:09:14 am
Does anyone have an answer for this??? My OBI200 is old, but I factory reset it and I'm getting the same response...the number has been sent to the server and nothing happens. Help!!!!
The answer is contained in many recent topics in these forums. Their titles give clues as to which topics.
LanMan:
Dec 9th, 2020.....I am having the same problem. OBI200
I tried a device Reset, shutting down the firewall, and the **9 222 222 222 test. By the way the 222 test works fine. This is also not my first rodeo!!!
What's going on?
LanMan:
Well I just read all the post about the registration server being up and down for weeks. I guess I don't need to tell anyone that this is not good. I hope they fix the problem soon.
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