Can't add to dashboard
drgeoff:
Quote from: LanMan on December 10, 2020, 06:40:45 am
Plus you don't know if we are just wasting our time trying and re-trying it for hours.
Has anyone gotten anything official from PolyCom???
If what is reported by marshallwcso in http://www.obitalk.com/forum/index.php?topic=17663.msg106071#msg106071 is an from an official source, it appears to be the only response from Poly.
LanMan:
Here is that post:
Quote from: marshallwcso on December 03, 2020, 06:27:38 am
glad i'm not alone in this issue . i can't register my obi508. obi rep said its been broke for 3 months and just keep trying.. they said they have no idea when it will be fixed. could be hours, days or weeks.
LanMan:
Oh, My software release is:
3.2.2.5921
drgeoff:
Quote from: LanMan on December 10, 2020, 11:25:44 am
Oh, My software release is:
3.2.2.5921
That's fine and not the cause of your current difficulties.
where2:
Same problems here. Initially, I thought the issue was something on my end. (I was using a fax/copier to do my **5 #### dialing). The brand new Obi202 device, out of the box would not configure to GV. It connected to the user's ObiTalk account once, but I stubbornly deleted it in attempts to get it to take the ObiTalk provisioning. Now, I can't get it to connect back to ANY ObiTalk account, not even my own which has multiple devices on it!!
I sent ObiTalk an email (yesterday), and got back a "canned" response that said try all these steps I had previously tried, and send us the OBI Number for the device. I dutifully jumped through all the hoops to no avail, and responded with an email outlining the of their steps I had gone through and the responses to each step. I expect I will receive another canned email response, in a few hours.
Software 3.2.2.5921
DNSServer1: 8.8.4.4
Navigation
[0] Message Index
[#] Next page
[*] Previous page