HELP (please...)
RonR:
nico,
My recommendation is:
1. Delete your device from the OBiTALK Web Portal (do not re-enter it).
2. Log into the OBi directly using the IP address returned by dialing ***1.
3. System Management -> Device Manangement -> Reset Configuration
4. After the OBi reboots, set the following:
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled
Service Providers -> ITSP Profile A -> General -> Name : Google Voice
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
Don't forget to click Submit at the bottom of each page before leaving that page.
Click Reboot in the upper right corner after making all changes.
RonR:
Quote from: ShermanObi on October 29, 2011, 01:33:14 pm
Most likely, you have not yet checked the "Forwards to Google Chat" check-box in your GV Voice Settings.
Quote from: nico on October 25, 2011, 05:17:31 pm
the chat box is checked in google voice settings for forwarding calls (and i am signed out of google talk/chat).
nico:
Hi Ron -
thank you for your response - the Google Chat is checked in the settings. i have tried accessing the attendant for the callback - it works. but when i use a regular phone to call the GV number, it doesn't ring.
i have also tried deleting the device and reinstalling it.
same issue. i will try contacting you by email now.
thank you
RonR:
Quote from: nico on October 29, 2011, 02:09:26 pm
i have also tried deleting the device and reinstalling it.
Did you follow the instructions I posted or did you reintall the device in the OBiTALK Web Portal?
nico:
Hi Ron -
i followed the instructions. did all that, step by step, carefully.
same issue. i can make calls. cannot receive.
attendant self-call works. nothing else.
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