Unable to add device OBi 200
maruthi:
I am unable to add OBi 200 device. Echo test works fine. I performed factory reset.
After doing the above, I am unable to add device.
There is no phone number to call for help.
drgeoff:
Suggestions:
1. Don't post the same thing in multiple places here.
2. Read some of the numerous other posts about the same problem.
dobe12:
Quote from: maruthi on December 23, 2020, 09:49:15 am
I am unable to add OBi 200 device. Echo test works fine. I performed factory reset.
After doing the above, I am unable to add device.
There is no phone number to call for help.
There's an issue right now on Polycom's side. After getting through to an online support chat, being directed to a different department with a phone number, then being directed to ANOTHER department with a phone number, then sitting on hold for 45min, I was told "There is a problem on our end right now. We are aware and working on it. There is no estimated on when this will be fixed. The only thing you can do right now is keep trying to add the device. It should go through sometime."
And I'm 100% serious.
soho_scott:
Thanks. Sorry for adding to the multiple posts before seeing this reply.
danzg:
Watching this ... please let us know when it's working again.
I'm also waiting to 'add device' after following the guide at
http://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076
Thanks
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