Unable to add device OBi 200
cab123:
Quote from: SteveInWA on February 05, 2021, 11:13:30 pm
Poly has performed two recent server upgrades, and another one is scheduled for Saturday 6 Feb.
It might be best to just wait until Sunday.
Meanwhile, they are now recommending that, as long at you see the "sent to the sever" message during the 180 second count-down period, you can re-enter the same **5 xxxx code again to re-send it. Do not abort and request a new code, unless the countdown ends in failure.
Server upgraded, same result. Very frustrating.
osva:
It just went through after 70 times. I just entered the **5 code and waited for the last few times.
mbywaletz:
Quote from: osva on February 06, 2021, 02:50:07 pm
It just went through after 70 times. I just entered the **5 code and waited for the last few times.
Same Boat, just entered 40 times for over 2 hours. Still Nothing. I guess will try tomorrow.
cab123:
I tried it at 1:30 am ET, but still no luck with this. Does it make sense to create a different account? Can't believe there isn't a solution.
BobPo:
I've been on Google Voice since its inception in 2009. It's been a rocky ride sometimes. Always found answers to my problems on the forum. Thanks mostly to SteveInWA. I noticed on Thursday the green phone LED on my OBi200 was out. No calls in or out. Got the "not receiving a response from the service provider" message. Sometimes you have to ride these out and it gets corrected, but still not working today.
Dialed **9-222-222-222 and the echo test passed. Dialed ***1 to get my IP address and find out if DHCP was enabled. The default login is admin, admin. Checked that my firmware was current. I have Google Voice on 2 cell phones and a tablet and it's working ok.
Like others, tried many times to add my device. No go.
Decided to start from scratch, deleted SP1, and did a factory reset. Still no go adding a device after multiple tries on different browsers.
On page 53 of this guide I noticed under System Status, WAN Status that the DNSServer2 was 8.8.8.8. Yeah, I know this is for an Obi202. https://www.obitalk.com/info/documents/admin_guide/OBiDeviceAdminGuide.pdf
And yes this has been mentioned several times on this forum. Under System Management and WAN Settings I set the DNSServer2 to 8.8.8.8, Saved, and Rebooted the Obi200. Went back to my account and tried to add my device. I got the same message but the Google Voice config came up this time and asked me a few questions. My Obi200 magically, or it might have been sheer luck, came back up on my dashboard and my phone is now working.
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