Unable to add device OBi 200
SteveInWA:
Quote from: Taoman on March 20, 2021, 02:38:50 pm
Quote from: SteveInWA on March 20, 2021, 01:51:31 pm
there are no plans at this time to kill off or otherwise change the ability to run consumer Google Voice on consumer OBiTALK devices.
I remember reading on a Google blog post several years ago from a GV manager (of some sort) that there were quite a few Google employees that used OBi devices to connect to GV. However, this was well before GV for Workspace was around. The impression I got (which could be wrong) was that was part of the reason Google wanted to keep supporting OBi devices to connect with GV. But I assume by this point those Google employees would now be using GV for Workspace rather than the consumer version.
It was likely a comment I made at that time.
Yeah, hardly anyone at Google even uses a desk phone anymore. They instead use either the Google Voice web browser client or the Google Voice apps on their smartphones. This is one thing that made the COVID-19 switch to work-from-home easier.
However, as far as working with Poly goes, yes, they still do have an ongoing relationship for GV for Workspace hardware, oh, and also for Google Fiber Phone (the black box supplied for Google Fiber Phone is a re-purposed OBi 200).
volkswagner:
For me this is not even a Google Voice issue. I have an ITSP account to add multiple customer devices into one portal so I can manage the devices. If I can't add the device, I can't manage it.
It looks like they did some updates to the site today and I was able to activate one device on the first try!
Hopefully, this remains functional. I still never heard from any humans at Polycom even after submitting a support request. I really hoped a known brand like Poly would increase the value and customer support but it seems equally bad or even worse compared to issues prior to the acquisition.
From earlier today:
maintenance window obitalk.com 3/20/21 8am-12pm PST
PDX_Mark:
I wanted to add another Obi and I can not . I have tried THOUSANDS of times over last months and no luck. I already have 3 in same portal so I know how it should work.
Does anyone know how to configure third party firmware without portal for Google Voice? I get no answer on dslreports thread.
thanks
Mark
PDX_Mark:
Oddly enough,
I tried to add an obi again last night HUNDREDS of times with what appeared to be no luck. After giving up I walked away from Obi and computer. This morning I found on my screen that the obi was successfully added.
Maybe they are being added with a delay?
LogHome:
Tried to add a new Obi200 and about 20 times and it has failed each time.
What to do now?
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