How to get aa to pick up incoming call?

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jazzy:
I'm trying to get the aa to pick up when I call from work.

I've set up the incoming route on SP2 like this:

Voice Services -> SP2 Service -> X_InboundCallRoute : {(12222222222|13333333333):aa},{ph}
where the 2's=work number A and the 3's=work number B

When I call from work, the attached phone rings, and I don't get the aa options.
Was trying to get option 2, to make an outgoing call using SP2 from my Obi,
when I call from my work number.

Dale:
does the work phone send the leading 1 in the caller id ?

jazzy:
Yes, the incoming call from work has the leading '1'
in the caller ID .  Verified it in History.

QBZappy:
Quote from: jazzy on October 26, 2011, 07:24:46 am

Voice Services -> SP2 Service -> X_InboundCallRoute : {(12222222222|13333333333):aa},{ph}
where the 2's=work number A and the 3's=work number B


Have a look at the OBi CID. Make sure that the number in the InboundCallRoute is the same as what you see in the call history.

You may want to modify it to be more flexible by changing it to:
{(x.2222222222|x.3333333333):aa},{ph}

jazzy:
I'm quite sure the number I placed in the Inbound call route, is the same
as what showed up in the Obi CID history.  I'll have to double check
when I get home later this evening.  Other than that, are there any other
settings that I'm missing in the Obi, to get the aa to answer so I
can get the aa choices?

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