How to use OBiTalk portal to set CallerID Name on SP1?

<< < (2/2)

dailyglen:
Hi,

After reading this I'm still confused and am trying to get my Caller ID Name working with Voip.ms and I'm in Canada.  On the Obi dashboard my device has my name "John Doe" and in ObiExpert config I have:

SP1 Service -> CallerIDName: [                  ] !    [ ] [X] *
SP2 Service -> CallerIDName: [                  ] !    [ ] [X] *
ObiTALK Service -> DisplayName: [John Doe ] !    [ ] [X] *

If I understand the above posts then my SP1 and SP2 CallerIDName is set to be blank by the Obi Dashboard and to John Doe on ObiTalk Service.  Why doesn't the dashboard set the correct callerid for SP1 and SP2?  Is this a bug?

Even if I set the CallerIDName by myself (by unchecking the two boxes) I can't get voip.ms to carry it along to whom I'm calling.  I have disabled the caller ID number override with voip.ms but I still get my DID as the CallerIDName instead of my name.  Has anyone figured this out?

Thanks

wyliesdiesels:
Quote from: dailyglen on December 06, 2011, 08:23:24 am

Hi,

After reading this I'm still confused and am trying to get my Caller ID Name working with Voip.ms and I'm in Canada.  On the Obi dashboard my device has my name "John Doe" and in ObiExpert config I have:

SP1 Service -> CallerIDName: [                  ] !    [ ] [X] *
SP2 Service -> CallerIDName: [                  ] !    [ ] [X] *
ObiTALK Service -> DisplayName: [John Doe ] !    [ ] [X] *

If I understand the above posts then my SP1 and SP2 CallerIDName is set to be blank by the Obi Dashboard and to John Doe on ObiTalk Service.  Why doesn't the dashboard set the correct callerid for SP1 and SP2?  Is this a bug?

Even if I set the CallerIDName by myself (by unchecking the two boxes) I can't get voip.ms to carry it along to whom I'm calling.  I have disabled the caller ID number override with voip.ms but I still get my DID as the CallerIDName instead of my name.  Has anyone figured this out?

Thanks


I realize this is a really old thread. however, i stumbled on it trying to figure out the same thing as you. then i did some more searching and found the answer.

If youre in the US there is no way to transmit the CNAM- caller ID name, or config it in your device or voip .ms portal. CNAMs are controlled by a national CNAM database and if you want it updated, you have to pay $10 to do so.

more info here under outgoing outgoing caller ID name

https://wiki.voip.ms/article/Caller_ID

Navigation

[0] Message Index

[*] Previous page