Nonstop phantom calls from PP1 / OBiTALK Service
Mike1111111:
I have been using my OBITalk202 with Google Voice for many years. Starting around 3 am ET (US) this morning I have been getting a constant stream of phantom calls from PP1 and these calls are sent to both my PH1 and PH2 phones. I get around one call every 10 minutes. These calls are dead air when I answer them. These calls are not showing up in the Google Voice call history and appear to be originating from the OBITalk network. According the the manual PP1 is the OBITalk service.
The calls are from these numbers:
PP1(ob37*910000002156)
PP1(ob184*6489)
PP1(ob184*9720000002156)
What are these call and how do I get them to stop? I tried unplugging my phone and OBITalk and plugging them back in.
***UPDATE with the fix
If other people are experiencing this issue, a fix is to go to the obitalk.com portal, enter the Expert Configuration, go to Voice Services > OBiTALK Service and change the InboundCallRoute value after unchecking the default checkbox. Values that work in this field are:
1. {(xxxxxxxxx):ph} /*only allow nine-digit phone numbers to ring phone 1*/
2. {} /*ignore all these OBiTALK service calls*/
3. {(290944186)>(xx.):SP1},{(290944186):aa} /*a modification of the default value to remove phone 1 and phone 2 from the call route*/
Other options along these lines would also work.
alivoiper:
I have also been getting them. Any suggestions how to get them to stop? They keep coming in every 10 minutes.
azrobert:
Send them to NoMoRobo the same way you send spam calls.
Voice Services -> ObiTalk Service -> InboundCallRoute :
{sp4(1877659xxxx@switch.starcompartners.com;ui=12126628642)}
Mike1111111:
I tried turning off Voice Services -> OBiTalk Service -> Enable : Uncheck
This setting change does not stick. It becomes checked again after the reboot.
I think the problem is something has gone wrong at OBitalk and hopefully they will fix the problem centrally. What I have been doing was immediately answering the call and hanging up. The other strategy is to update Google Voice to ring my cell phone instead of the OBITalk device and turn off the OBITalk modem until the issue is fixed.
I can try setting up a black list for these calls, but that takes some testing to see if I get the pattern correct. The calling numbers also change, but from what I see all of them have either ob184 or ob37 in them. I have a busy day at work today, so I don't have time to do this experiment until later.
I have a second OBi200 device on my network and that device is not experiencing this issue.
Mike1111111:
I now realize that I misinterpreted your suggestion. It was to modify the InboundCallRoute of the OBiTalk service, which does not require a blacklist.
I tried changing this field, but like the enable checkbox, my change appears to revert to the default after the reboot. I was making the changes using the device IP address admin page. I will try changing this using the OBitalk portal to see if that helps.
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