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Not working behind two firewalls (service provider and mine)

Started by nycynik, January 19, 2021, 11:19:47 AM

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nycynik

Hi, I had everything working fine, and then I switched internet providers, and now the OBi can no longer find it's external IP.  The IP it shows is the internal IP, and in status I see:

SP1 Service Status
Status   Connecting to 0.0.0.0;Token Error

OBiTALK Service Status
Status   Acquiring Service (0);ex-addr=192.168.0.111:10089(10089)

Setup A - Inside second firewall (not working)
(Internet) --external IP 99.x.x.x-- (Internet Modem/Router Combo) --internal IP, 10.x.x.x-- (My firewall) --Internal network 192.168.0.x-- (OBi200, with IP 192.168.0.111)

When I move it outside of my firewall, it works fine.

Setup B:

Setup B - Outside firewall (working)
(Internet) --external IP 99.x.x.x-- (Internet Modem/Router Combo) --internal IP, 10.x.x.x-- (OBi200, with IP 10.0.0.35)(My firewall)

At this point, I know it's my firewall's problem, not the OBi. But it's logistically hard - the router is in the basement, too far from the phone, not that excited about running a phone wire around my house if it can be avoided.

It feels like maybe the issue is that it can't get an external IP, but I'm really guessing here. Seems like it should "just work". I'm forwarding port 10000 to the OBi, but I know that is not required since it works w/o that in setup B.

What do I need to do on the second firewall to make this work?
Thanks for any help


N7AS

Please do not post the same subject in another post. Please delete your other post.
Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.