OBI100 and Google Voice

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mvg1:
I just set up my OBI 100 and my GV. When I try to make a call, I get "Could not complete the call. Please try again".

I am also not receiving call on phone connected to OBI100. I do get a dial tone though.

Thanks in advance.

RonR:
Quote from: mvg1 on October 27, 2011, 07:02:53 pm

I just set up my OBI 100 and my GV. When I try to make a call, I get "Could not complete the call. Please try again".

I am also not receiving call on phone connected to OBI100. I do get a dial tone though.


Dialtone comes from the OBi and is present even if the OBi is not configured and not connected to the Internet.

Can you reach the OBiTALK echo test by dialing? : **9 222 222 222

If not, you probably have Internet connectivity problems.

Log into the OBi at the IP address retuned by dialing ***1 and look at "SP1 Service Status" on the "System Status" that first comes up.  It should read:

Status     Connected

Please report the exact message you are hearing and whether it's a male or female voice.

jimates:
"Could not complete the call. Please try again" is a google voice message. Evidently the Obi is delivering the call and the problem is at google voice. Check the call history of the Obi to see exactly what number is being delivered to google voice.

mvg1:
RonR - Thanks for your response.

I did the echo test and it worked fine.

I also checked the SP1 service status and shows connected.

Still I am getting the same female voice message when I try make a call. "We could not complete your call. Please try again"

mvg1:
Jimates - Thanks for your response. Sorry for being dumb. How do I check the call history on OBI100?

Thanks in advance.

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