Activation OB2 202

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rjniles:
Brand new user here. Trying get my new OBi202 working. Connected phone, Ethernet and power cable per directions. Power light stays flashing green.  Next light to right flashes intermittently green indicating data activity. Other 3 light remain lights dark. I dialed the 222 222 222 test number and the announcement says: Network Status IP address not available. I get the same message from the OBi config attendant, option 1. Tried a factory reset with no joy.
Any help or words of wisdom would be much appreciated.

drgeoff:
Quote from: rjniles on March 03, 2021, 01:05:42 pm

Brand new user here. Trying get my new OBi202 working. Connected phone, Ethernet and power cable per directions. Power light stays flashing green.  Next light to right flashes intermittently green indicating data activity. Other 3 light remain lights dark. I dialed the 222 222 222 test number and the announcement says: Network Status IP address not available. I get the same message from the OBi config attendant, option 1. Tried a factory reset with no joy.
Any help or words of wisdom would be much appreciated.

The most likely cause is failure to wire up as per the instructions in the Quick Start Guide.  Ethernet cable should be in the socket labelled "Internet", not "LAN".

rjniles:
Thanks for the feed back. I verified again the Ethernet cable is in the Internet jack.

drgeoff:
Quote from: rjniles on March 03, 2021, 01:21:33 pm

Thanks for the feed back. I verified again the Ethernet cable is in the Internet jack.

Try another cable and in a different LAN socket on your router.  Then reboot.

If still not working, check that the DHCP server is enabled on the router.

Is this a brand new OBi from a reputable supplier?

rjniles:
New Obi from Amazon

I have tried new cables and Ethernet port.

Let me explain my set up. I have fiber to the home. The fiber terminated in my home office in a small box that provides the WIFI signal and has a single Ethernet port. That connects to a 7 port Ethernet switch that feeds my wired devices, 2 computers, a Vonage telephone adapter, a AT&T Micro cell and the OBi 202. All the devices work other than the OBi.

Since I have no router I have no way to look at or change any port setting. Do you thing my internet provider can ne blocking access to posts the OBi requires?

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