Reconfiguring an Obi200

[KevKan]

Can a person totally reconfigure an Obi200 WITHOUT first deleting it from the dashboard?  I trust it would be better to delete it but am very reluctant to do so.  My concern being the well known and persistent problem in "Adding a Device" and getting it reregistered.

[drgeoff]

Can a person totally reconfigure an Obi200 WITHOUT first deleting it from the dashboard? 

Yes.

[KevKan]

I reconfigured with SP1= voip.ms and SP2 = GV number.   After configuring, the dashboard shows SP1:  "Registered" and SP2: "Connected".  I thought everything was good until I attempted a call.   Now, on either SP, I receive the error message "There is no service available to take your call".   How can this be when both SP's are registered?

Any ideas on what I might have missed?      

[azrobert]

Create 2 speed dials:
sp1(18005551212)
sp2(18005551212)

If these work then you have a routing problem.

[KevKan]

Thanks for your help azrobert!

Results:
Speed Dialed Calls:
sp1(18005551212) = SIT Tone followed by "Rejected by Service Provider, Reason 503"
sp2(18005551212) = "The number you have reached has been disconnected"  Apparently worked.

Also tried a call to different 800 number, sp1(18003569377) and it worked.

sp1(316xxxxxxx)  = Worked
sp2(316xxxxxxx)  = Worked

Dialed Calls to: **1xxx-xxxx = "There is no service available to complete your call"
                     **2xxx-xxxx = "No Service Configured Error - Please login to Obitalk.com
                                          and configure your device"

As you suggested, I believe I have a routing problem.

Please take a look at these and tell me what I managed to screw up.

DigitMap=([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|##|**70(Mli)|**8(Mbt)|**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))

On Outbound calls, my desire is to route all outbound calls, except for 911 & 933, via Sp2 with
the ability to use sp1 by dialing the **1 if needed. The 911 & 933 calls route to sp1

Outbound Call Route,=({911:sp1},{933:sp1},{([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|##|**70(Mli)|**8(Mbt)|**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))}

[azrobert]

You are dialing 7 digit numbers, so you need to add something like the following to the ITSP A and B DigitMaps to prepend your area code:
<1480>xxxxxxx

[KevKan]

Azrobert, thanks again for your help.

Still having error messages after revising the digit map. I think it is not connecting to the SP.
I am also puzzled as to why the speed dial configuration works and this doesn't.

ITSP Digit Map for both A and B Profiles is now:
(1xxxxxxxxxx|<1316>xxxxxxx|911|011xx.|xx.|***xxx|4xxx|(Mipd)|[^*#]@@.)

Where did I go wrong in my syntax?

[azrobert]

You totally screwed up the outbound route. It looks like you copy the digit map and added a few rules. Reset the outbound route to default then add 911 and 933.

[KevKan]

Guilty As Charged!!  When I screw up, I go all out!

Amazing how everything works when programmed correctly.  When I looked at what I had done, I couldn't believe it.

Sorry for the inconvenience.  Thank you for sharing your expertise and taking the time to help people on the forum.