Reconfiguring an Obi200

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KevKan:
Can a person totally reconfigure an Obi200 WITHOUT first deleting it from the dashboard?  I trust it would be better to delete it but am very reluctant to do so.  My concern being the well known and persistent problem in "Adding a Device" and getting it reregistered.

drgeoff:
Quote from: KevKan on April 14, 2021, 02:40:10 pm

Can a person totally reconfigure an Obi200 WITHOUT first deleting it from the dashboard? 

Yes.

KevKan:
I reconfigured with SP1= voip.ms and SP2 = GV number.   After configuring, the dashboard shows SP1:  "Registered" and SP2: "Connected".  I thought everything was good until I attempted a call.   Now, on either SP, I receive the error message "There is no service available to take your call".   How can this be when both SP's are registered?

Any ideas on what I might have missed?      

azrobert:
Create 2 speed dials:
sp1(18005551212)
sp2(18005551212)

If these work then you have a routing problem.

KevKan:
Thanks for your help azrobert!

Results:
Speed Dialed Calls:
sp1(18005551212) = SIT Tone followed by "Rejected by Service Provider, Reason 503"
sp2(18005551212) = "The number you have reached has been disconnected"  Apparently worked.

Also tried a call to different 800 number, sp1(18003569377) and it worked.

sp1(316xxxxxxx)  = Worked
sp2(316xxxxxxx)  = Worked

Dialed Calls to: **1xxx-xxxx = "There is no service available to complete your call"
                     **2xxx-xxxx = "No Service Configured Error - Please login to Obitalk.com
                                          and configure your device"
 
As you suggested, I believe I have a routing problem.

Please take a look at these and tell me what I managed to screw up.

DigitMap=([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|##|**70(Mli)|**8(Mbt)|**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))

On Outbound calls, my desire is to route all outbound calls, except for 911 & 933, via Sp2 with
the ability to use sp1 by dialing the **1 if needed. The 911 & 933 calls route to sp1

Outbound Call Route,=({911:sp1},{933:sp1},{([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|##|**70(Mli)|**8(Mbt)|**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))}
 

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