OBiTALK device service alert - Status Offline - But calling OK
BGood:
To close this issue out, the Obitalk dashboard has been showing my Obi202 status as online with SP1/SP2 (Anveo/GV) as Registered/Connected for four days now, and calling in/out has been working just fine. I had several contacts from Poly support but did not make any changes on my end (due to fear of breaking something that was working) so I assume the issue was server-side and is now resolved. The final support email was:
Quote
Thank you for contacting Poly Customer Care. Greetings for the day. We are glad to inform that issue has been resolved. You can try call in/out. The case number for your reference is ########. If you need any further assistance, please let us know.
Navigation
[0] Message Index
[*] Previous page