[SOLVED] Ported from F9 to VOIP.MS outgoing OK - no incoming.
drgeoff:
Quote from: Taoman on May 04, 2021, 04:03:30 pm
Quote from: drgeoff on May 04, 2021, 03:43:10 pm
Despite the red messages there, the portal still supports the OBi100 and OBi110 just the same as it always did.
Hard to say if that's still true given the ongoing problems with adding a device to the dashboard. I've gotten reports that once you remove a 1xx series device from OBiTALK you can't add it back. When a user tried to confirm this with Poly tech support he received the following:
Quote from: Poly support
I did understand your previous email, to the letter, there is no misunderstanding there.
I have confirmed this information with our Senior Staff and have confirmed that the models OBi100 and OBi110 are no longer supported (for Google Voice or any other Service Providers) because they have been discontinued.
Kind regards
Clark
So it "appears" that if you have an OBi1xx series device already added to the OBiTALK web portal it will continue to function normally. But if you remove the device from the portal you can't add it back again. If true, this is a big deal for people with OBi1xx devices they manage remotely from the portal.
Thanks for that. I have one OBi100 and two OBi110s on my dashboard though the 100 is the only one I configure via the dashboard.
Though there has been concrete evidence that Obihai support don't always know what they are talking about I'm not intending to purposely check the veracity in this instance. :(
Taoman:
Quote from: drgeoff on May 04, 2021, 04:15:55 pm
Though there has been concrete evidence that Obihai support don't always know what they are talking about I'm not intending to purposely check the veracity in this instance. :(
Indeed. I have an old 110 stored in a closet somewhere. If I find the time and get motivated enough I'll try and resurrect it and try to add it to OBiTALK to prove to myself one way or the other.
But I was sent a back and forth email thread between a 1xx user and Poly tech support and it was pretty clear the Poly tech knew exactly what the user was asking about and he was adamant you can no longer add a 1xx device to the OBiTALK portal.
drgeoff:
Quote from: Taoman on May 04, 2021, 04:32:23 pm
Quote from: drgeoff on May 04, 2021, 04:15:55 pm
Though there has been concrete evidence that Obihai support don't always know what they are talking about I'm not intending to purposely check the veracity in this instance. :(
Indeed. I have an old 110 stored in a closet somewhere. If I find the time and get motivated enough I'll try and resurrect it and try to add it to OBiTALK to prove to myself one way or the other.
But I was sent a back and forth email thread between a 1xx user and Poly tech support and it was pretty clear the Poly tech knew exactly what the user was asking about and he was adamant you can no longer add a 1xx device to the OBiTALK portal.
But currently, given the issues with getting any OBi added to a dashboard, it will be much more difficult to definitively prove they are correct than to prove they are wrong.
Taoman:
Quote from: drgeoff on May 04, 2021, 04:40:19 pm
But currently, given the issues with getting any OBi added to a dashboard, it will be much more difficult to definitively prove they are correct than to prove they are wrong.
So I got motivated. I probably tried adding my OB110 about 50 times with no luck.
I then removed an OBi202 from the dashboard I wasn't really using and did a factory reset. I then tried to add the OBI202 back to the OBITALK dashboard. It added without issue on the third try.
Does this prove anything? Probably not. But my advice to everyone is to NOT remove your OBi1xx device from the OBi dashboard if you still want to manage it via OBiTALK.
vtsnaab:
Time to add a final bit of gratitude here...
Since the last traces of f9 were undone & settings made a advised here, all is now well.
Being able to use his Obi100 with VOIP.MS via their unlimited offering for ~$5/month suits him very well & in his opinion better than the PAYG deal he had with f9.
His gratitude is being entered here via me as he is not a member, thusly:
Thanks Folks !!!
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