Can't add device and other problems
boke:
I'm having all kinds of problems.
I updated to the newest firmware.
I can call the **9 222 222 222 number and it works fine.
I cannot change anything in the ITSP profiles or the Voice Services. Even if I just change the name. When I click submit I get this-> "OBi device is currently busy, Your request is denied."
The power light is flashing and I get a stutter dial tone.
The "Account Configuration Wizard for Google Voice" located here-> http://www.obihai.com/itspConfiguration/itspConfiguration-googlevoice.html is also not able to make any changes in order to setup Google Voice. But it does reboot.
Also in the ObiTalk portal when attempting to add it as a new device. When I enter the **5 xxxx number into the attached phone I get a reply from my OBi100 that says "There is no call route available to complete your call".
Factory reset doesn't help, Re-flashing the firmware doesn't help.
Help!!!
RonR:
One option is to configure the OBi directly instead of the through the OBiTALK Web Portal.
1. Log in (admin/admin) to the OBi using the IP address returned by dialing ***1.
2. Reset the OBi to factory defaults:
System Management -> Device Update -> Reset Configuration
3. Once the OBi reboots, set:
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled
Service Providers -> ITSP Profile A -> General -> Name : Google Voice
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
Click submit at the bottom of any page that changes have been to before leaving that page.
Click Reboot in the upper right corner after all desired changes have been made.
boke:
Thanks for the reply RonR
After setting these and clicking submit
Service Providers -> ITSP Profile A -> General -> Name : Google Voice
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
I get "OBi device is currently busy, Your request is denied."
RonR:
Strange. I've never seen that message or anyone else report it.
Can you disable your Internet connection (turn off your modem) and see if you still get that error after power-cycling the OBi and trying again to configure it with the Internet inaccessible?
boke:
I just tried it, Still get the same message that says the device is busy.
I can change the ip address and dhcp settings without error though...
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