Growing small business - Alternatives to Obihai?

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zhangster:
I think I figured out why my call transfers aren't working with CC extensions. It's an SP-level configuration. According to CC tech support, I need to turn on IVR in order to transfer calls between CC extensions.

Quote from: zhangster on May 19, 2021, 03:20:56 pm

Thank you Robert. I'm using the CC extension speed dials and there's a big improvement in call quality. But call transfers between extensions no longer work. After I hit "Transfer Now" the original call remains on hold. Any idea how to make it work?

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