token error
chiptape:
Hi.
OBi212
fw 3.2.2 (Build: 5921EX)
google voice on SP1 connected to my home phone wiring.
Home phone wiring is disconnected from the outside phone wires.
When calling out, it says, "The number you dialed, xxx xxxx has not received a response from, the service provider.".
This has been an intermittent problem over the last year or so.
Incoming calls go to my voicemail.
I received an email saying "Service Offline Alert -- OBi Device (xxxxxxxxx) is Not Registered".
I think I took care of that.
I use two google accounts on my PC.
The Self-Troubleshooting Guide instructed me to router > DMZ > enable.
I did that.
Now SP1 at obitalk.com says "Connecting to xxx.xxx.xx.xxx;Token Error".
SP2 says "Registered".
SP2 is Anveo E911.
933 test works.
Can you fix it?
thx
drgeoff:
What did you do that makes you think you took care of the "service offline" email?
It is almost never necessary to put an OBi in the router's DMZ.
Please delete the other copy of your post and refrain from posting the same thing more than once.
chiptape:
"Service offline" email:
I did the following at...
OBi Dashboard >
SP1 >
Replace Google Account Credentials
Sign-in to the correct account, and then,
Click Here to connect the OBi with your active Google Account
thx
JBridges:
Unfortunately, I get the same error all of a sudden, was working for a several weeks, then today the token error.
I rebooted the device, removed and re-added the SP1 Google Voice service.
Replaced credentials.
No help.
933 test still works.
Outgoing calls say "Has not received a response from the service provider"
All the settings at voice.google.com are fine.
I can see incoming calls at voice.google.com, but the Obi200 never rings.
chiptape:
I received two more emails saying "Service Offline Alert -- OBi Device (xxxxxxxxx) is Not Registered".
Both were for the same device number.
They said exactly the same thing.
One is dated 3:30am, and the other was 6:45am.
I did the following again at...
OBi Dashboard >
SP1 >
Replace Google Account Credentials
Sign-in to the correct account, and then,
Click Here to connect the OBi with your active Google Account
SP1 says "Registration Not Required".
SP2 says "Registered".
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