token error
Taoman:
Quote from: magicwine on June 11, 2021, 10:49:01 am
Isn't there one moderator here who has a contact to report to Google and Obihai?
SteveInWA (who is not a Mod) has an Obihai/Poly contact. Hopefully he will see this and make some inquiries. I have seen a couple of the same error reports in the Google Voice support forum.
It is for issues like this that I HIGHLY recommend configuring one or two additional voip providers on your OBi device.
For instance:
I use Localphone for making outbound calls if I don't want to use GV or it's down. Localphone charges 1/2 cent per minute for outgoing calls. That's pretty cheap. I added $5 a few years ago and still have over a $3 balance. You can easily configure Localphone to display your GV number when making a call.
I use Callcentric for inbound calls forwarded from Google Voice. You can get unlimited inbound calls for $1/month. Callcentric also displays CNAM at no additional charge.
Or if the GV app continues to work fine in your home on your smartphone then that's always an option. I have very poor cell coverage in my home so having additional voip providers on my OBi is a must for me.
magicwine:
Very helpful info! Thank you.
I didn't know you could use this device other than with GV, at least at the same time.
Is there a FAQ or other info on how to configure a second provider such as Callcentric for inbound calls? Can Callcentric also be used for outbound calls at the same time?
I presume it is setup as SP2 and there is a way for Callcentric to call your same GV for inbound calls?
Do you have to temporarily stop inbound calls from GV?
magicwine:
Hi - I found this article - is this current?
http://www.obitalk.com/forum/index.php?topic=17024.0
Would still appreciate your replies to my other questions.
Thank you.
Bob
Taoman:
Quote from: magicwine on June 11, 2021, 12:57:50 pm
Hi - I found this article - is this current?
http://www.obitalk.com/forum/index.php?topic=17024.0
Yes, you can follow those instructions. If you choose the subscription Steve is referring to you will also get 120 outbound minutes per month in addition to unlimited inbound minutes plus E911.*
Yes, you would configure it on SP2. Unsure what you mean in the second part of that question. Incoming calls to your GV number will get forwarded to your Callcentric number which will then ring on your OBi device.
Yes, if you set up Callcentric you will need to disable call forwarding to your OBi device. Although it's not going to hurt anything if you don't. If GV is already not ringing your OBi device then it will ring on SP2 thru Callcentric. But if both SP1 and SP2 are working properly then SP1 will beat out SP2 every time since it is a direct route instead of being forwarded to Callcentric first.
*Note: if you configure Callcentric on SP2 and choose the subscription in question you will need to preface any number you want to call via Callcentric with **2. So it would look like:
**2888-555-1212
woland66:
I have two obi's at the same location (so the same WAN IP). They are both subscribed to the same GV account. In addition the second device has a second GV account and anveo. The first device (GV account only on the device) works. On the second device only anveo works -- neither of GV accounts are working.
I started receiving service alerts some time yesterday alternately indicating registration problems and informing me that registration was restored. When I logged into the account today saw the token error notice. I reregistered GV on SP1 (without doing anything for the second GV account on SP2) -- no help. Except now instead of the token error the account status says "Registration Nor Required", which is obviously wrong.
So:
Two devices at the same IP -- not a connection problem
One of two obi's connects to GV -- not a google problem
Anveo works on obi with GV issue -- not an obi device problem.
P.S. Spoke too soon -- the second obi can't register either, "No registration required"
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