token error

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Mddd:
If I have two google voice numbers and use sp1 and sp2 for them...can Callcentric solution work for sp3?
Sounds appealing due to problems today and was looking for a 911 provider.
Want to be able to use GV numbers for outbound calling.
Need something to backup google voice token issues.




Quote from: Taoman on June 11, 2021, 01:23:32 pm

Quote from: magicwine on June 11, 2021, 12:57:50 pm

Hi - I found this article - is this current?

http://www.obitalk.com/forum/index.php?topic=17024.0



Yes, you can follow those instructions. If you choose the subscription Steve is referring to you will also get 120 outbound minutes per month in addition to unlimited inbound minutes plus E911.*

Yes, you would configure it on SP2. Unsure what you mean in the second part of that question. Incoming calls to your GV number will get forwarded to your Callcentric number which will then ring on your OBi device.

Yes, if you set up Callcentric you will need to disable call forwarding to your OBi device. Although it's not going to hurt anything if you don't. If GV is already not ringing your OBi device then it will ring on SP2 thru Callcentric. But if both SP1 and SP2 are working properly then SP1 will beat out SP2 every time since it is a direct route instead of being forwarded to Callcentric first.

*Note: if you configure Callcentric on SP2 and choose the subscription in question you will need to preface any number you want to call via Callcentric with **2. So it would look like:
**2888-555-1212

SteveInWA:
Quote from: Taoman on June 11, 2021, 11:54:53 am


SteveInWA (who is not a Mod) has an Obihai/Poly contact. Hopefully he will see this and make some inquiries. I have seen a couple of the same error reports in the Google Voice support forum.



I no longer have contacts at Poly.  My contacts left the company.  However, as you know, I have contacts at Google, and I am going to escalate this problem.

Taoman:
Quote from: Mddd on June 11, 2021, 02:54:31 pm

If I have two google voice numbers and use sp1 and sp2 for them...can Callcentric solution work for sp3?


Absolutely. But I would suggest you go for the North American Basic plan ($1.95/month) which gives you 120 outbound minutes in addition to unlimited inbound and E911. You can have outbound calls display your GV number.
It really doesn't make financial sense to just pay for E911 and the unlimited DID when you can get 120 outbound minutes for an additional 45 cents.

SoNic67:
I am so getting the error:
Connecting to 216.239.36.145;Token Error
The phone has dial tine, but is not able to place calls:
The number you dialed, xxx xxxx has not received a response from, the service provider."

SteveInWA:
UPDATE at 5pm PDT:

This issue is now being actively worked by Google and Poly.  No action on your part is needed nor will fix it.

If/when I have new news to report, I'll do it here.

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