token error
MSRobi:
Quote from: G-Man on June 12, 2021, 04:23:05 pm
While awaiting a fix between Poly-GV, I tried to place calls directly from the GV web interface using my PC and Chrome browser. For some reason the phone button icon you click to dial is greyed out (web UI).
It is unrelated. Mine is greyed out until I enter a valid phone number to call, then it becomes enabled. If yours is still disabled, go into settings, "My devices", is "Web" one of the choices and is it on (green)?
TheWalkman:
I'm also getting a, "Call Failed - 901" error and an orange light on the phone at 8:05 EST.
(ingers crossed on a quick fix from GV and Poly!)
azrobert:
See:
http://www.obitalk.com/forum/index.php?topic=18323.msg108788#msg108788
Dmitry:
From other topic:
Quote from: SamirLatif on June 12, 2021, 04:07:57 pm
Looked around other website and this instructions worked for me. Copy and pasting it here for the rest. Hope this will resolve the same issue that I have:
Here's what I managed to do to get both my Obihai devices (200 & 202) "connected" and working again. (Yes, I suffered from the "registration not required", as well as the "token", issues).
In the Obitalk home page, select the desired device ... and then click "OBi Expert Configuration". Confirm that you actually want to go to that screen.
Then click "Enter OBi Expert"
On the left panel, under "Production Information" select:
SYSTEM MANAGEMENT » WAN Settings → or ←
ROUTER CONFIGURATION » WAN SETTINGS (menu changes between 200 & 202)
You then need to unclick the check marks under "OBiTALK Settings" for:
"DefaultGateway"
"DNSServer1"
"DNSServer2"
The check mark of the above 3 items will switch to "Device Default"; unclick those as well.
Default gateway is the IP of your home/business router
DNSServer1 I set to: "1.1.1.1" and DNSServer2 I set to "8.8.8.8"
Save the settings and then reboot your device.
Changing the Default Gateways ... and indicating the proper DNS servers to utilize brought me back to up-and-running; hope it does the same for you!
My comment:
You do not need to change Default Gateway
Just set
DNSServer1 to 1.1.1.1
DNSServer2 to 8.8.8.8
Wait few minutes and it will work.
MSRobi:
I agree that you don't have to change the default gateway. The default gateway showing in "Status" was already correct without touching it. I did change DNS 1/2, waited for the device to get the changes from Obi Expert, then for good measure rebooted the device.
I've had a "Connected" status in my dashboard and green lights on my phone ports on the Obi202 ever since (about 15 minutes now). But I've been going up and down all day without touching anything, so I'm a bit suspicious that this could just be coincidental.
On the other hand, it could very well be a DNS server problem between Poly and GV, and this change solves the problem.
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