Started by jccpa, June 13, 2021, 06:13:42 AM
Quote from: drgeoff on June 13, 2021, 07:54:25 AMThere is no Incontrovertible evidence yet that the current issue with GV has any connection with the recent maintenance work on Obihai servers.Have you read http://www.obitalk.com/forum/index.php?topic=18329.msg108740#msg108740 ?
Quote from: TheFoxRocks on June 13, 2021, 10:32:32 AMHey guys,I have two OBi1022 phones, I have had good luck with them using Google Voice over the past couple of years but in the past couple of days they were bricked. I have tried deleting directly from the OBi side and cannot get the never ending connecting thing. I also tried downloading the firmware but it confirmed that it is the latest firmware. I also tried deleting it from the Google Voice side and now I cannot get it to come back. Does anyone have any ideas?Also could someone tell me what Anveo is? I noticed it as a choice through the OBi platform? I am going to check it out now but saw jccpa mention it. Wonder if you would tell me about it? Looks like I might need to seek out an alternative to Google Voice.
Quote from: jccpa on June 13, 2021, 08:50:41 AMQuote from: drgeoff on June 13, 2021, 07:54:25 AMThere is no Incontrovertible evidence yet that the current issue with GV has any connection with the recent maintenance work on Obihai servers.Have you read http://www.obitalk.com/forum/index.php?topic=18329.msg108740#msg108740 ?My observations were GV lines going orange on multiple 2182's.I tried to log into OBiTalk to check configuration, saw maintenance notice.I watched multiple lines go up and down during the maintenance window.A few mins after the service window, the lines were normal again and I verified function of one of the lines and logged into OBiTalk to check configuration. I was able to remove and re-provision one of the GV numbers as a test.A power cycle set all the lines to normal appearance, but I haven't used it much.One of our other 2182's that I didn't power cycle was showing orange lines, so I logged into OBiTalk and directly to the phone, attempting to reset the lines.On original phone after posting this thread and reading other recent threads (that's how I found 'token error' thread) and checked one GV line on the 2182 to verify function and got "The requested service is not available at the moment"The OBiTalk maintenance and GV outage definitely coincided, functionality and misfunction interacted, so statistically speaking 99.99% certainty they are related.What I don't know, because I am not OBi and didn't perform the maintenance, is whether the OBiTalk maintenance was causal or a reaction or attempted fix (ie migrating to new sip server?), or some other circumstances.First question I would ask is, "Were you informed of Google's plan to take their sip.google.com domain/server offline or change its address?"Knowing there are some real fools in the world, in my experience the majority of people really do attempt to avoid problems and take appropriate corrective and avoidance actions. Perhaps OBi knew about the transition or change at Google ahead of time and *thought* they were ready for the cutover- which would explain the "planned maintenance" (but this would be easily handled by pointing GV service to an obitalk subdomain that points to the new GV SIP address and rolling out config updates, etc)Or the OBiTalk outage wasn't really "planned" rather a spin for the consumers.Or the Google outage is a reaction/result of external forces such as cyberattacks or provisioningMy money is on "related" the why, proactive or reactive, etc is the mystery.Either way, thanks to all who are posting at least some info, especially that the powers that be are aware and working the problem
Quote from: SteveInWA on July 05, 2021, 02:45:36 AMThe only thing you need to know now, is that Google Voice will be replacing the root certificates on its servers, and unless Poly provides firmware updates, Google Voice will stop working on all OBiTALK devices. This will have no impact whatsoever to any other ITSPs configured on OBiTALK devices.
Quote from: jholme004 on August 03, 2021, 03:58:05 PMCan you still access the 202 locally?