Updated firmware OBi 200/202/212 devices?
DocHudson:
Since I didn't want to do manual updates (for the fear of messing something up), I let auto-update and for the last 2 days, I am getting flashing red/green lights. Obitalk portal shows Obi 200 offline so does the router admin page.
I tried resetting by power cycling and using the reset button but didn't work.
Do I have any option to upgrade the firmware (using a USB port may be) and make this Obi 200 usable again?
Thanks in advance.
(If this question is already discussed, pls direct me. I tried searching but found nothing.)
drgeoff:
Quote from: DocHudson on August 08, 2021, 05:57:49 pm
Since I didn't want to do manual updates (for the fear of messing something up), I let auto-update and for the last 2 days, I am getting flashing red/green lights. Obitalk portal shows Obi 200 offline so does the router admin page.
I tried resetting by power cycling and using the reset button but didn't work.
Do I have any option to upgrade the firmware (using a USB port may be) and make this Obi 200 usable again?
Thanks in advance.
(If this question is already discussed, pls direct me. I tried searching but found nothing.)
Perhaps the discussion you started last year is relevant. http://www.obitalk.com/forum/index.php?topic=17609.msg105715#msg105715
Your search also failed to find https://www.obitalk.com/info/support/troubleshooting
DocHudson:
Quote from: drgeoff on August 09, 2021, 06:03:46 am
Perhaps the discussion you started last year is relevant. http://www.obitalk.com/forum/index.php?topic=17609.msg105715#msg105715
Your search also failed to find https://www.obitalk.com/info/support/troubleshooting
Thank you very much for highlighting the posts.
Here, my previous post is irrelevant, because at that time I used to power cycle. I have stopped it since then.
For the second link (which I had already checked), if you reread my post, I have stated that Obi200 is offline in router admin as well i.e. I can't figure out the IP address to perform a manual update.
I tried hard reset a couple of times, but it has been unsuccessful. It fails at stage 3 of step 2. After 10 seconds of holding the reset pin down and powering up, the Power LED should start flashing green (slowly) but instead, it goes blank. If I release the reset pin then, it cycles back to flashing red and green. If I understand correctly, it fails to perform reset.
Not too sure if there is anything else that can be done.
drgeoff:
The relevance of the previous thread is the power LED alternating between red and green. At boot time a checksum is calculated over the contents of the firmware and compared with what it should be. The expected value is also stored in the firmware. A mismatch means the firmware is corrupt and is reported to the user by the red-green power LED.
The only published method for an end-user to attempt .rectification is the one reached by following the troubleshooting link.
If you actually mean that now the power LED is alternating between red and off while one or both of the other LEDs is/are blinking/flashing, that is a different situation
SoNic67:
Quote from: MSRobi on August 01, 2021, 10:25:43 am
I misunderstood the instructions on updating the firmware. This is very important (but admittedly confusing):
"NOTE: For the OBi202 ATA Device model, to access the integral local web-page via the WAN port (if prompted), at phone plugged-in, dial: ***0, 30#, 1, 1# and 1."
Basically what it is doing is enabling local web config, which is disabled after the firmware update. I had to pause after entering "***" and listen for obi to respond "Device configuration menu" before I entered "0" (you can enter "0" as soon as you hear the response). When you enter "30#", it should respond with "option 30 current value is disabled...", then you press 1 to enter the new value, then "1#" to enable option 30, then "1" to save the new value.
The "(if prompted)" is what threw me off initially. Nothing prompted me after the firmware successfully updated.
Thank you! That was throwing me off too!
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