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Author Topic: Devices Missing in Dashboard  (Read 6229 times)
Kiva
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Posts: 4


« on: June 23, 2021, 11:17:13 am »

I have couple of devices added to be account. Few of these devices have been missing for last few weeks and I cannot configure them any longer. All these devices are obi2162 IP phones. Any ideas?
« Last Edit: June 25, 2021, 02:06:16 pm by Kiva » Logged
Lavarock7
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« Reply #1 on: June 24, 2021, 02:23:26 am »

Any possibility you have multiple login accounts?
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Kiva
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Posts: 4


« Reply #2 on: June 24, 2021, 03:01:43 pm »


No. But to be sure I double checked. All devices were showing for longest time. But suddently last few months only devices which are not obi2162 IP phones are showing.
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Kiva
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Posts: 4


« Reply #3 on: June 24, 2021, 03:04:06 pm »

The problem is that I am not able to add them again, as the portal complains that the device is already present. But it is not showing me these devices. Unless I delete these devices, I can not add them.

Another surprising thing is that ALL devices (even the ones missing in the dashboard list) show up in the list of LINKED DEVICES.
« Last Edit: June 24, 2021, 03:05:56 pm by Kiva » Logged
Lavarock7
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« Reply #4 on: June 24, 2021, 10:56:59 pm »

I checked and all of my devices (200's, 202's and 2182's) all show up.
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My websites: Kona Coffee: http://ItsKona.Com and Web Hosting: http://PlanetAloha.Info
A simplified Voip explanation: http://voip.planet-aloha.com
Kiva
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Posts: 4


« Reply #5 on: June 25, 2021, 10:27:41 am »


My 200, 202 and 2182 are showing. But 2162 phones have disappeared. They used to show earlier for the longest time. But not showing for last month or 2.
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