Obi202 Faxing with GV line
SteveInWA:
Ignore the previous posts you linked. They are not necessarily accurate for your situation.
Google Voice does work fairly well as a telephone line for an HP OfficeJet -- I used several different OJ's for years this way.
Start over. Assume you have an OBi 202, and it has two different Google accounts, and each Google account has one Google Voice phone number (NOT one Google account with two Google Voice phone numbers). Assume that your OBi's SP1 has been authenticated and connected to Google account #1, and SP2 has been authenticated and configured to Google account #2. Set the inbound and outbound call routing as shown in my attached screenshot.
Temporarily plug a two-conductor telephone cord between the OBi's Phone 2 jack and the Panasonic telephone base. Try making and receiving a phone call on that phone, to confirm that the number is working. If not, stop here.
Move the telephone cord from the Panasonic phone to the OBi's Phone 1 jack and repeat the calls test to confirm it also works. If not, stop here.
Next, plug another two-conductor telephone cord between the OBi's Phone 2 jack and the phone line (NOT the EXT) jack on the OfficeJet. You now have two entirely separate telephone numbers used with two entirely different devices (Panasonic phone and HP OfficeJet). There are no physical nor logical connections between the two.
Configure the OJ's fax setup as using a dedicated fax telephone line. None of the settings need to be altered from the defaults for now.
Run the fax test on the HP OJ. You should hear a dial tone out of the OJ's speaker along with some other tones, and the test should pass. If that works, then try to send and receive a fax, and it should simply work.
RegularDude:
You guys are awesome. Thanks for those detailed replies. To clarify, I have an Officejet 8610 and its the first time Im trying to use it to fax as my old fax machine stopped working. I was able to run the fax wizard etc and pass all of the diagnostic fax tests.
So its very strange... but I switched the phone cord from the Panasonic to the HP fax and I was able to then send a fax seamlessly. I plugged the other previously used phone cord into the Panasonic and the GV phone worked as well now. Not sure what that was about??? SteveInWa - Your explanation was great. Thats how I have everything set up.
I believe that I know found the culprit after hours of driving myself crazy with this and it isn't the Obi202. The Officejet is set to auto-answer calls after 2 rings. I noticed that attempted faxes or phone calls would go to GV voicemail after several rings as the fax machine WASNT auto-answering. There is a setting on the fax machine that can detect various types of rings to determine if the ring is coming from a fax or other service but I have that setting at "all" and I tried others with no benefit. There is even a display button that shows up during a call to "Answer" the call but that button didn't do anything when pressed. So it looks like I am able to "receive" calls to the fax machine but the fax machine isn't answering the calls. I checked HP discussion boards but no luck troubleshooting as of yet on how to get the stupid machine to answer a fax automatically or even manually.
drgeoff:
A couple of tips that may be useful:
1. Dialling a single # (that key on a phone or fax dial pad, not # representing a number) makes the OBi ring the other PHONE port. Ie dialling # on the phone will ring the fax machine and vice versa. These calls are entirely within the OBi202 and do not use any Service Provider.
2. With the OBi wired to the Line port of the HP you can plug the phone into the HP's EXT port. You should get dial tone on the phone and be able to make and receive calls using the phone. If not that is a more fundamental problem than the fax machine not answering automatically or manually.
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