re: Route Google Voice calls through a Callcentric phone number (updated 5/202
pv08:
In http://www.obitalk.com/forum/index.php?topic=17024.0, it contains these notes:
Quote
Scroll down to Calls-->Inbound calls. There are green or gray toggle switches to the right of each device. Toggle OFF your OBiTALK device, and toggle ON your CC phone number below that, in the Linked numbers section.
I was wondering if this was a typo because my phone doesn't ring with those settings. It DOES ring with these settings:
...Toggle ON your OBiTALK device, and toggle OFF your CC phone number...
If this was not a typo, then I guess this means my setup is messed up somewhere else.... Any thoughts? (FYI, I reached this point after performing a factory reset with my OBI200 and reconfigured everything. The reason I went through that is b/c I realized that I could not complete a call to 17771234567. The reason I attempted that was because I noticed I'm getting 603 error messages when trying to call some local phone numbers.)
Thanks in advance. BTW, this forum is currently throwing strange errors when saving new posts. It gives the impression that the posts are not getting saved successfully.
pv08:
My SP1 is google voice, and SP2 is callcentric. I can't seem to make calls successfully unless I have SP2 (callcentric) set as the Primary Line for Outgoing Calls. However, the recipient's caller ID shows my callentric phone number instead of my google voice number. Is this a known issue, or is there a way to fix this?
drgeoff:
Quote from: pv08 on August 20, 2021, 09:21:02 am
In http://www.obitalk.com/forum/index.php?topic=17024.0, it contains these notes:
Quote
Scroll down to Calls-->Inbound calls. There are green or gray toggle switches to the right of each device. Toggle OFF your OBiTALK device, and toggle ON your CC phone number below that, in the Linked numbers section.
I was wondering if this was a typo because my phone doesn't ring with those settings. It DOES ring with these settings:
...Toggle ON your OBiTALK device, and toggle OFF your CC phone number...
If this was not a typo, then I guess this means my setup is messed up somewhere else.... Any thoughts? (FYI, I reached this point after performing a factory reset with my OBI200 and reconfigured everything. The reason I went through that is b/c I realized that I could not complete a call to 17771234567. The reason I attempted that was because I noticed I'm getting 603 error messages when trying to call some local phone numbers.)
Thanks in advance. BTW, this forum is currently throwing strange errors when saving new posts. It gives the impression that the posts are not getting saved successfully.
Not a typo. If routing incoming GV calls via Callcentric then you should NOT have GV forward them to your OBi. Only to your Callcentric number.
drgeoff:
Quote from: pv08 on August 20, 2021, 11:00:43 am
My SP1 is google voice, and SP2 is callcentric. I can't seem to make calls successfully unless I have SP2 (callcentric) set as the Primary Line for Outgoing Calls. However, the recipient's caller ID shows my callentric phone number instead of my google voice number. Is this a known issue, or is there a way to fix this?
If you have set SP2 (configured for Callcentric) as the Primary Line then your outgoing calls are using Callcentric. GV is not involved at all and callees will see your Callcentric number.
Taoman:
Quote from: drgeoff on August 20, 2021, 12:33:19 pm
GV is not involved at all and callees will see your Callcentric number.
While that is the default setting it is a simple matter to get your outgoing caller id be your GV number by opening a Trouble Ticket thru Support.
https://www.callcentric.com/faq/31/218
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