re: Route Google Voice calls through a Callcentric phone number (updated 5/202
SteveInWA:
Quote from: Taoman on August 20, 2021, 04:12:06 pm
Quote from: pv08 on August 20, 2021, 03:05:31 pm
Actually, before re-adding SP2 (callcentric), I noticed this test number results in "could not complete your call.... Please try again": 777-1234567
Well that explains it. That is NOT a phone number. It is your Callcentric SIP username. You can only call that SIP username via a SIP URI call.
Go to your Callcentric Dashboard. In the middle of the screen should be something that says PRODUCTS. There should be a real (1+10-digit) phone number under that heading. That is the number you should be using when adding Callcentric to your GV account.
You use the Callcentric SIP username when adding SP2 to your OBi device.
...which is exactly what I said in my instructions. As the saying goes, "reading is fundamental".
Quote
Sign into your Gmail account and go to the Google Voice settings page: (https://voice.google.com/settings). Go to the "Linked numbers" section, and click "+New linked number". Add your new CC DID number (the actual telephone number, which typically begins with a New York State Area Code, NOT the 1777 number). Complete the verification phone call. Scroll down to Calls-->Inbound calls. There are green or gray toggle switches to the right of each device. Toggle OFF your OBiTALK device, and toggle ON your CC phone number below that, in the Linked numbers section.
Taoman:
Quote from: SteveInWA on August 20, 2021, 04:19:03 pm
...which is exactly what I said in my instructions. As the saying goes, "reading is fundamental".
And as another saying goes, "reading is hard!" ;)
drgeoff:
You can lead a horse to water but you cannot make him drink.
pv08:
Looks like I have it working now.
In case the following items help anyone else who might be as incompetent and/or illiterate as me, here are the 2 pieces of info that I learned through this:
1) When adding SP2 for callcentric, the Primary Line for Outgoing Calls was unchecked by default for me. You need to check it.
2) To get your outgoing caller id be your GV number, you need to submit a separate request for this: https://www.callcentric.com/faq/31/218
Thank you Taoman, SteveinWA, and drdork.
Taoman:
Quote from: pv08 on August 21, 2021, 08:57:02 am
1) When adding SP2 for callcentric, the Primary Line for Outgoing Calls was unchecked by default for me. You need to check it.
So you want your Primary Outgoing line to be Callcentric? Why? Wouldn't you want Google Voice to be your Primary Outgoing line so you're not paying anything?
Which Callcentric outbound plan do you have?
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