re: Route Google Voice calls through a Callcentric phone number (updated 5/202
drgeoff:
Quote from: Taoman on August 20, 2021, 12:45:37 pm
Quote from: drgeoff on August 20, 2021, 12:33:19 pm
GV is not involved at all and callees will see your Callcentric number.
While that is the default setting it is a simple matter to get your outgoing caller id be your GV number by opening a Trouble Ticket thru Support.
https://www.callcentric.com/faq/31/218
True but AIUI the OP's actual problem is that the OBi<>GV is FUBAR. That is what needs fixing.
SteveInWA:
Gee, I forgot about that post. I just read through it again, and it is still accurate as-is.
Note that the very first thing I have on the bullet list is an assumption that your Google Voice service is already working correctly with your OBiTALK device. You must confirm that this works, without any added complexity of forwarding through Callcentric. It sounds like you didn't do that, or whatever you did isn't working. Go back and fix that.
pv08:
Thanks for the responses. I've just removed SP2 (callcentric), and validated incoming/outgoing calls both work as expected with just the OBI/Google Voice setup. I'll re-add SP2 (callcentric) and try again now.
pv08:
Quote from: pv08 on August 20, 2021, 03:02:04 pm
Thanks for the responses. I've just removed SP2 (callcentric), and validated incoming/outgoing calls both work as expected with just the OBI/Google Voice setup. I'll re-add SP2 (callcentric) and try again now.
Actually, before re-adding SP2 (callcentric), I noticed this test number results in "could not complete your call.... Please try again": 777-1234567
Are any of you who use Google Voice currently able to complete a call to that number? Maybe this is a clue regarding what I have wrong with my setup.
Taoman:
Quote from: pv08 on August 20, 2021, 03:05:31 pm
Actually, before re-adding SP2 (callcentric), I noticed this test number results in "could not complete your call.... Please try again": 777-1234567
Well that explains it. That is NOT a phone number. It is your Callcentric SIP username. You can only call that SIP username via a SIP URI call.
Go to your Callcentric Dashboard. In the middle of the screen should be something that says PRODUCTS. There should be a real (1+10-digit) phone number under that heading. That is the number you should be using when adding Callcentric to your GV account.
You use the Callcentric SIP username when adding SP2 to your OBi device.
Navigation
[0] Message Index
[#] Next page
[*] Previous page