OBi200 keeps rebooting after upgraded to 8680EX
glasgow:
I have been using OBi200 for GV for about 6 years now and never had a glitch. I started to have the "token error" days ago so I upgraded my OBi200 to firmware 3.2.2 build 8680EX via the web interface manually. Upgrade went well, and now status is "Connected" instead of token error. But as long as I pick up (press talk on my phone), OBi200 reboots immediately. What I can hear in the phone is some cracking sound, no dial tone. If I roll back to old firmware 5859EX, all works well except the "token error". I also tried to upgrade the firmware through OBiTalk portal, the results were exactly the same. Tried two different phones, same results.
Any idea what's wrong? Did I miss something? Thanks in advance!
drgeoff:
I expect that this will not improve matters but the only suggestion I have is to reset your OBi to defaults using the button on the underside. Then before reconfiguring test if taking the phone off-hook still causes a reboot.
glasgow:
Thanks for your suggestion. I just got my answer from a Reddit user, Trunk Group is the culprit here. The TG makes OBi device to reboot when trying to make a call with any firmware newer than 5859EX. In order to use GV, I upgraded the firmware to 8680EX then changed primary line to sp2 (GV), all good now. Seems the only thing I will lose is the auto failover among trunks if the primary one fails.
drgeoff:
Thanks for the info.
Goodness knows how Obihai/Poly managed to f**k that up! And doesn't say much for their testing either.
Taoman:
Quote from: glasgow on August 24, 2021, 10:28:08 am
I just got my answer from a Reddit user, Trunk Group is the culprit here.
Actually, that was me. ;D
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