Recent change in Nomorobo or CC call treatment behaviors?
Tooth:
Thanks for your help!
I changed my Nomorobo hunt group forwarding number to "18776593620@tollfree.alcazarnetworks.com". It still fails the Nomorobo calling test but maybe I shouldn't care? I guess I'll know soon if I've set it up correctly -- when the next robocaller attacks again.
Taoman:
Quote from: Tooth on August 28, 2021, 12:19:22 pm
Well, evidently I don't have it set up correctly yet because I just now got a robocall.
But are you sure the robocall was in Nomorobo's database? What was the number?
Tooth:
Thanks for the help, Taoman.
As usual, it was a user error (me). For any others interested: My solution was to modify my hunt group to "**275*1008518776593620" and it passes the Nomorobo call test.
When the test failed earlier, I think I had pulled the trigger on the test too soon.
Cheers!
Tooth:
It seems that Nomorobo hasn't been blocking known robocalls for me recently. Here is a summary my configuration:
1) Google Voice home number configured on Obihai device which forwards to my CallCentric number.
2) Multiple call treatments set up in Callcentric account to thwart robocalls.
3) One of my call treatments is a Nomorobo "hunting" call treatment which first sends calls to "18776593620@tollfree.alcazarnetworks.com" and rings for 5 seconds, then sends to my Callcentric extension.
I just got a robocall which rang into the house. I confirmed that it is a robocall number which exists in the Nomorobo database (https://www.nomorobo.com/lookup/551-299-7667) but Nomorobo didn't block it?
Anyone else experiencing this? Or is there something wrong with the way I've set up my Nomorobo call treatment?
Taoman:
Quote from: Tooth on September 30, 2021, 01:39:38 pm
2) Multiple call treatments set up in Callcentric account to thwart robocalls.
Or is there something wrong with the way I've set up my Nomorobo call treatment?
I tested that number and Nomorobo stopped it every time on Callcentric.
If I had to guess, I'd say the incoming call is never hitting your Nomorobo call treatment. Some other call treatment is probably intercepting the call first.
In your call hunting call treatment, replace 18776593620@tollfree.alcazarnetworks.com with **275*1008518776593620. That way you can look in the Callcentric call history and see if Nomorobo was really queried or not. If it was, you will see an entry that says "Callcentric peering" in the far right column labeled "Destination." This is an indication that the call was sent to Nomorobo via SIP Broker who Callcentric peers with.
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