SOLVED : Dropped calls with my Obi100 and Google Voice
jagablack:
Hello,
I have been using my OBi100 device with Google Voice for some time now. I am using the latest firmware and have a stable, fast internet connection (25mb down/1mb up).
Voice quality is great while I am talking using the device, but I get FREQUENT dropped calls.
I have forwarded a number of ports on my router to help (both UDP and TCP):
19302,5222,19294-19295,5060-5061,16600-16698. (screenshot attached)
However, I still get repeated dropped calls. Any advice? Thanks.
jagablack:
UPDATE - I put in a support request with this same information, and they upgraded my firmware to a newer version than GA with the hopes of repairing my issue. I also placed my device in the DMZ of my network.
Now I just have to test it over the next week and see if it drops calls. I AM very pleased at the same-day response time of Obi support!!
jagablack:
The new firmware did not fix it. I had two calls dropped tonight.
Doesn't seem like I can talk for longer than 10 minutes before it drops a call.
jimates:
In the beginning I had problems with dropped calls from the start. I changed the router and have never had another problem.
jagablack:
I have been through so many routers already... this has been the most stable/functional one yet.
Router Model
Netgear WNR3500v2/U/L
Firmware Version
DD-WRT v24-sp2 (08/07/10) mega - build 14896
I have port forwarding working for other apps with no problem (torrents, rdp, gmote, unified remote, etc).
I have also tried giving the Obi device highest priority of traffic on the QOS settings.
Thanks for any other suggestions than "get a new router". I would sooner separate from a beloved pet.
You can take my gigabit N router with DDWRT from my cold, dead hands.
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