NEW OBI200 UNABLE TO HEAR BOTH WAYs
drgeoff:
Quote from: bigL on September 05, 2021, 05:16:27 am
We it passed the echo test. I have another Obi device on my network with the same GV voice. I notice when I take that device offline the OBi200 seems to work. Am I missing something?
Are you using your OBis' default of getting their IP addresses by DHCP or have you manually assigned static ones?
Have you been messing with your router's firewall, port forwarding, putting OBi in DMZ or any other network shenanigans?
bigL:
I have the IP reserved within the router by MAC address also I have it on the DMZ so it directly out.
drgeoff:
Quote from: bigL on September 07, 2021, 12:42:29 pm
I have the IP reserved within the router by MAC address also I have it on the DMZ so it directly out.
It is very rarely necessary to put an OBi in the DMZ. If you really understand what you are doing with networking keep your DMZ and static addresses but if not I would advise not to add possible own-goals.
bigL:
I also tried putting the device directly out via my cable modem thinking maybe it is my home firewall dropping it. Same issue, I emailed Polycom dont know what they will say so I am waiting.
bigL:
I am finally able to make calls, No delays, super clear! On my Untangle firewall, after searching, there is an option within the Network Config, as ENABLE SIP NAT Helper. I unchecked restarted the OBI200 and OBI2182 desktop phone. After about 5 minutes when the OBI devices finally connected, butter on toast! Every works.
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