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Jean:
On the dashboard, it only shows the soft phone with OBi #.  Where can I find the password?
Thanks a lot for the help.  Appreciate.

RonR:
It doesn't sound like your OBi is listed in the Dashboard.

You can set the OBi to factory defaults with a paper-clip through the hole in the bottom that has a bullseye around it.  Hold the switch depressed for an extended period of time and the unit should reset and be returned to factory defaults with a username/password of admin/admin.

Jean:
I did reset to the factory default.  But still couldn't see the right side of the system management.
I asked me to log in twice.  I input admin/admin each time.  No luck.

RonR:
Username : admin
Password : admin

Is that what you're entering (lower case)?

Jean:
yes.  I am 100% sure I typed it right.
It took a long while to wait for DM_S.xml, and finally send me a error message: page not found or file not found.
When I tried it again few minutes ago to copy the error message, it just waiting and waiting and waiting.
Do you think I get a defect?

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