Flash key causes subsequent calls to not connect

<< < (2/2)

drgeoff:
Quote from: magicwine on October 18, 2021, 08:59:38 am

Dear ProfTech - I can try that, but I have looked at all settings, even in expert config, and can't find a port settings.

Can you tell me where I  may find that?


Don't know why you can't find that.

Physical Interfaces, Phone Port. Scroll down to the Timers section (the penultimate one). It is the first setting in that section.

magicwine:
Under the physical interfaces drop down, I only have Phone 1 or line. Clicking them doesn't open any other options.

I am using the Obi200 with Google Voice, if that has any bearings?

Thanks

Bob

drgeoff:
Quote from: magicwine on October 22, 2021, 11:53:37 am

Under the physical interfaces drop down, I only have Phone 1 or line. Clicking them doesn't open any other options.
That is the correct place but are you waiting long enough?  I tried it just now and when clicking on 'PHONE 1' the frame went blank immediately but then took another 25 seconds for the information to appear.  I'm sure the portal was much snappier in the past.

The delay is unconnected with using GV.

magicwine:
That was it. Didn't know it wouldn't appear within a reasonable time.

However, the field is not editable for me. Tried backspace, delete - checking and unchecking the boxes at the end of the row.

Even looked for an edit button on the page but couldn't find one.

What am I missing?

Also note, my issue is not a disconnect. Will this fix the issue below, and if not, do you know what will:

In the past few weeks is when I am on a call and click flash to pick up the other call, either the first call has dropped when I return and ALWAYS at that point when I attempt to make a new call LATER using this same cordless phone via the obi200, even minutes or longer thereafter (could be 30 min later) after some ringing, I get the recording that there was no response from the provider.

Even if I tell the second caller I will call them back and return to the first call with no problem, after this
I cannot make any new calls until:

I disconnect and reconnect the obi power, which corrects this.

Do you know if there is a fix to stop this happening, and if it's been reported to obi and Google?

drgeoff:
Quote from: magicwine on October 28, 2021, 12:33:46 pm

However, the field is not editable for me. Tried backspace, delete - checking and unchecking the boxes at the end of the row.

Even looked for an edit button on the page but couldn't find one.

What am I missing?

Ensure both boxes are unchecked.  It is normal than when you uncheck the 'Obitalk Settings" one the 'Device Default' one will become checked. Then click it to clear it. You can then edit the value.

Concerning your other questions I would have no confidence in any answer I give.

Navigation

[0] Message Index

[*] Previous page