OBi2182 GUI Storage - unable to move file from USB flash

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ostridge:
Using GUI Configuration scroll to Storage internal CLICK
Shows the Device Internal with Green checkmark  
Softkeys show         [Explore] [   <   ] [   >   ] [Eject]   Pressed Eject does nothing

So use arrow softkeys to find USB flash drive 1  and click OK
Softkeys now show   [Explore] [  <    ] [   >   ] [Mount]   Pressed mount does nothing

Internal drive can be Explored contains folders etc.

How do I proceed when Internal wont de-select, and USB wont Mount?
see photo attached

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