OBi2182 Voicemail locked up

Started by N7AS, January 14, 2022, 12:07:12 PM

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N7AS

My OBi2182 is acting strange today.
I had a voicemail while I was out and after pressing the VM key on the phone I got this message:

You cannot place two calls at the same time. To place another, please either hang up the first call or enable the multiple calls feature on your account. Message 2001

I brought the local interface on Firefox and went to reboot the phone. It would not let me, so I unplugged the ethernet cable from the phone as I use POE.
I thought this would reset the phone, but no I was wrong.

What do I do now?



Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

drgeoff

Is that message being generated by the 2182 or is it coming from the ITSP?  I suspect the latter.  Dialling the echo test number might provide corroboration.

N7AS

I was able to do the echo test ok.
It was coming from Callcentric. They said a call lasted 2 hours and timed out. Maybe it was some scumbag spammer that forgot to hang up.
It's working ok now.
Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.