OBi2182

OBi1022

Poly D230

OBi200

OBi202

OBi212

OBiWiFi5G
January 04, 2022, 09:06:57 am *
Welcome, Guest. Please login or register.
News:
 
   Forum Home   Search Login Register OBiTALK  
Pages: [1]
« previous next »
  Print  
Author Topic: cannot get callcentric to register  (Read 18384 times)
conaty
Newbie
*
Posts: 4
« on: February 25, 2011, 07:16:05 pm »
it registered once over about 4 hours of trying, but promptly unregistered and will not register again.

any suggestions?
Logged
conaty
Newbie
*
Posts: 4
« Reply #1 on: February 26, 2011, 06:04:02 am »
callcentric support sorted it out for me, they are great!  If anyone has the same problem let me know and I'll help you.
Logged
compy168
Newbie
*
Posts: 3
« Reply #2 on: February 26, 2011, 04:50:13 pm »
Quote from: conaty on February 26, 2011, 06:04:02 am
callcentric support sorted it out for me, they are great!  If anyone has the same problem let me know and I'll help you.

I tried  to setup the SP2 with Vitelity. I used the  OBiTALK website configuration wizard to add Vitelity. I put in my userid and password that I use to login to Vitelity website. I always get "Register Failed: 403". Please help! Thanks!
« Last Edit: February 26, 2011, 05:25:13 pm by compy168 » Logged
RonR
Hero Member
*****
Posts: 4527
« Reply #3 on: February 26, 2011, 05:24:42 pm »
compy168,

This assumes you are not using Service Providers -> ITSP Profile B with SP1.

To add Vitelity on SP2, set all options to default on:

Service Providers -> ITSP Profile B -> (General, SIP, and RTP)
Voice Services -> SP2 Service

Then change only the following:

Service Providers -> ITSP Profile B -> SIP -> ProxyServer : [the Vitelity proxy server name or IP address]

Voice Services -> SP2 Service -> X_ServProvProfile : B

Voice Services -> SP2 Service -> AuthUserName : [your Vitelity username]

Voice Services -> SP2 Service -> AuthPassword : [your Vitelity password]
Logged
RonR
Hero Member
*****
Posts: 4527
« Reply #4 on: February 26, 2011, 05:36:14 pm »
compy168,

If you want to set everything up manually (SP1 = Google Voice / SP2 = Vitelity):


System Management -> Device Update -> Reset Configuration

System Management -> Network Settings -> LocalTimeZone : [your local time zone]

System Management -> Auto Provisioning -> Method : Disabled

Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice

Voice Services -> SP1 Service -> AuthUserName : [your Google Voice username]

Voice Services -> SP1 Service -> AuthPassword : [your Google Voice password]

Service Providers -> ITSP Profile B -> SIP -> ProxyServer : [the Vitelity proxy server name or IP address]

Voice Services -> SP2 Service -> X_ServProvProfile : B

Voice Services -> SP2 Service -> AuthUserName : [your Vitelity username]

Voice Services -> SP2 Service -> AuthPassword : [your Vitelity password]

Physical Interfaces -> Phone Port -> PrimaryLine : [your choice]
« Last Edit: February 26, 2011, 05:45:40 pm by RonR » Logged
compy168
Newbie
*
Posts: 3
« Reply #5 on: February 26, 2011, 05:43:55 pm »
Quote from: RonR on February 26, 2011, 05:24:42 pm
compy168,

This assumes you are not using Service Providers -> ITSP Profile B with SP1.

To add Vitelity on SP2, set all options to default on:

Service Providers -> ITSP Profile B -> (General, SIP, and RTP)
Voice Services -> SP2 Service

Then change only the following:

Service Providers -> ITSP Profile B -> SIP -> ProxyServer : [the Vitelity proxy server name or IP address]

Voice Services -> SP2 Service -> X_ServProvProfile : B

Voice Services -> SP2 Service -> AuthUserName : [your Vitelity username]

Voice Services -> SP2 Service -> AuthPassword : [your Vitelity password]


RonR, thank you very much. I got it to work now.  Cheesy
When I tried to make a call with **2 xxx-xxxx, by using SP2, there's no caller id shown on the receiving side. Any advise?
« Last Edit: February 26, 2011, 05:51:26 pm by compy168 » Logged
RonR
Hero Member
*****
Posts: 4527
« Reply #6 on: February 26, 2011, 06:11:34 pm »
Try setting:

Voice Services -> SP2 Service -> CallerIDName
Logged
compy168
Newbie
*
Posts: 3
« Reply #7 on: February 26, 2011, 07:08:46 pm »
Quote from: RonR on February 26, 2011, 06:11:34 pm
Try setting:

Voice Services -> SP2 Service -> CallerIDName


Still "Unknown" on the receiving side after I put my DID# in CallerIDName. Undecided
Logged
RonR
Hero Member
*****
Posts: 4527
« Reply #8 on: February 26, 2011, 07:38:28 pm »
Vitelity would be in the best position to tell you why it's not going through.
Logged
earthtoobi
Full Member
***
Posts: 126
« Reply #9 on: April 06, 2011, 04:58:57 pm »
Quote from: conaty on February 26, 2011, 06:04:02 am
callcentric support sorted it out for me, they are great!  If anyone has the same problem let me know and I'll help you.

i am having the same problem. callcentric was working 2 days back and starting yesterday and today i am seeing the "Register Failed: No Response From Server". any ideas?
Logged
OBiSupport
Administrator
****
Posts: 267
« Reply #10 on: August 16, 2011, 11:42:56 am »
earthtoobi,

We are collecting information on what problems everyone encountering with
SIP registration with callcentric.com

For your previous problem with "...No Response From Server...", how/what solved it ?

thanks
-Obihai Support Team
Logged
earthtoobi
Full Member
***
Posts: 126
« Reply #11 on: August 16, 2011, 11:58:23 am »
it was a problem with my linksys wrt54gx router when setting it up with callcentric.
vitelity and google voice setup was fine with the above router.

have moved to a tomato based e2000 and things are good now.
« Last Edit: August 16, 2011, 12:03:38 pm by earthtoobi » Logged
tntent805
Newbie
*
Posts: 1
« Reply #12 on: November 20, 2011, 09:44:02 pm »
Don't mean to highjack your post, but same problem with my new obi110 and callcentric.
Can't be down that long.
Switched back to pap 2 and all is good.

OBI is going to be returned.
Logged
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC

Advertisement
Advertisement