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How to limit the Auto Attendant
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Topic: How to limit the Auto Attendant (Read 1632 times)
ProfTech
Sr. Member
Posts: 485
How to limit the Auto Attendant
«
on:
November 24, 2011, 02:07:48 pm »
I have 6 numbers configured in speed dial. When the AA says "Press 2 to place a call" I would like to limit the user to dialing the speed dial numbers 1 thru 6. Is there any way to do this? I tried the simple mask ([1-6]) but when I press any of the six buttons it keeps telling me the key press is invalid. Can this be done? I don't want to allow the user to dial out long distance.
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RonR
Hero Member
Posts: 4527
Re: How to limit the Auto Attendant
«
Reply #1 on:
November 24, 2011, 02:30:17 pm »
Voice Services -> Auto Attendant -> DigitMap : ([1-6])
Speed Dials 1 through 6 have to be entered in TK format:
User Settings -> Speed Dials -> 1 : SP1(18005551212)
User Settings -> Speed Dials -> 2 : SP2(18005551212)
User Settings -> Speed Dials -> 3 : LI(18005551212)
User Settings -> Speed Dials -> 4 : PP(ob222222222)
User Settings -> Speed Dials -> 5 : TG1(18005551212)
User Settings -> Speed Dials -> 6 : SP1(18005551212)
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ProfTech
Sr. Member
Posts: 485
Re: How to limit the Auto Attendant
«
Reply #2 on:
November 24, 2011, 02:34:43 pm »
Thanks Ron. I guessed that might be the issue after I posted. Thanks again.
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