GV: Backing Off:Authentication error
Sceva:
When the device is booting up the status' are:
Resolving DNS
Connecting to 209.85.225.125
Backing Off (885s):Authentication error
Stewart:
209.85.225.125 is a legitimate Google address, so it's IMO unlikely that it's a DNS issue, unless GV is using a SRV record (sorry, I don't know). Other possiblities are Qwest blocking the port, which also seems unlikely, or Qwest having a proxy on the port (related to some other service but messing up GV). Surprisingly, I don't see other posts with this issue.
It would be interesting to see a Wireshark trace for the failing case, especially since you have a working case for comparison. Do you have a way for your PC to "see" the OBi traffic? Possibilities include a dumb hub, a managed switch, or a PC with two NICs. For example, you might connect the PC to the (cable or DSL) Internet through your router via Wi-Fi, then share the connection to the PC's Ethernet port, where you would connect the OBi. (You would likely need a crossover cable or intervening switch, though it may work with a straight cable, if you have GbE.)
Sceva:
Does GV on the OBi use a different port than Google chat or Google voice from the computer? Because I can use chat and Voice without a problem from a computer using both the cable modem and the dsl router.
What are the port number(s)?
Stewart:
Sorry, I know almost nothing about XMPP. According to RFC 6120, it uses TCP ports 5222 and 5269. I believe that there is some non-standard stuff in Gmail and it may be different in this regard.
Sceva:
Thanks so much for your help Stewart. I may try the Wireshark later if I have time. I am afraid it will take a couple of hours to get it set up and figure out how to trace. I am already getting frustrated...
But since google voice and chat works from my computer it appears the ports are open.
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