Caller id issue - version 1.3.0 Brazil GVT carrier
Ricardo:
Hi, Stewart.
Som ring information I got from a document I found at www.futurel.bg/datasheets/2/si3050.pdf
I set a ring user-def 1 in profile A with pattern 60;(2+4)
I set this ring in line port.
Ring detection parameters (I tried a lot of values):
freq min 13
freq max 83
threshold 13.5-16.5
other parameters are set to default
I could try capture the ring. May you help me how can I do it? I have a analog modem. Is it enough?
Today at morning I changed the ring user-def 1 to bellcore-5 in line port and the cid worked 7 times consecutive. After that, don't detect more. It is very strange (and the ring is very strange too :-) ).
Thanks.
Stewart:
I'm very confused. The caller ID could fail in two ways -- either (1) the OBi fails to read it correctly from the LINE port, or (2) it fails to send it properly to the PHONE port. Since you reported that the failing calls didn't get logged in Call History, I concluded that the failure was type (1) and limited my suggested changes to that area. However, you now have credible evidence that the opposite is true.
If it fails again, please recheck what Call History shows, and also see whether anything logged in syslog shows that caller ID is or is not being read. If it's clear that sending is what's failing, tweaking ring Voltage, Frequency or Waveform will likely help, even if you revert to the original cadence.
Ricardo:
Thanks, Stewart, for the prompt reply. I will make some tests and I'll post the results, including syslog information.
I'll try to do it in this weekend.
Regards.
Ricardo:
Hi, Stewart. I tested CID making calls from 2 different mobile numbers (618xx1481x and 618xx8468x). As expected, sometime the CID works, sometime not.
I think I didn't tell that if I make call from google chat to the user I use in the ATA using IP dialing, the calling username always is showed in phone display (There isn't google voice number service in Brazil.)
I realized that when CID works, CID information shows in syslog immediately after the ring on detection.
CALL HISTORY
==========
Call 6 01/16/2012 18:17:01
Terminal ID LINE1 PHONE1
Peer Name
Peer Number
Direction Inbound Inbound
18:17:01 Ringing
18:17:10 End Call
Call 7 01/16/2012 18:16:37
Terminal ID LINE1 PHONE1
Peer Name
Peer Number 618xx1481x
Direction Inbound Inbound
18:16:37 Ringing
18:16:46 End Call
Call 8 01/16/2012 18:16:10
Terminal ID LINE1 PHONE1
Peer Name
Peer Number
Direction Inbound Inbound
18:16:10 Ringing
18:16:24 End Call
Call 9 01/16/2012 18:15:20
Terminal ID LINE1 PHONE1
Peer Name
Peer Number 618xx8468x
Direction Inbound Inbound
18:15:20 Ringing
18:15:40 End Call
Call 10 01/16/2012 18:14:50
Terminal ID LINE1 PHONE1
Peer Name
Peer Number 618xx8468x
Direction Inbound Inbound
18:14:50 Ringing
18:15:04 End Call
Call 11 01/16/2012 18:14:22
Terminal ID LINE1 PHONE1
Peer Name
Peer Number
Direction Inbound Inbound
18:14:22 Ringing
18:14:32 End Call
Call 12 01/16/2012 18:14:03
Terminal ID LINE1 PHONE1
Peer Name
Peer Number
Direction Inbound Inbound
18:14:03 Ringing
18:14:07 End Call
Call 13 01/16/2012 18:13:31
Terminal ID LINE1 PHONE1
Peer Name
Peer Number
Direction Inbound Inbound
18:13:31 Ringing
18:13:46 End Call
Call 14 01/16/2012 18:13:05
Terminal ID LINE1 PHONE1
Peer Name
Peer Number 618xx1481x
Direction Inbound Inbound
18:13:05 Ringing
18:13:13 End Call
Call 15 01/16/2012 18:12:32
Terminal ID LINE1 PHONE1
Peer Name
Peer Number 618xx1481x
Direction Inbound Inbound
18:12:32 Ringing
18:12:42 End Call
Call 16 01/16/2012 18:12:05
Terminal ID LINE1 PHONE1
Peer Name
Peer Number
Direction Inbound Inbound
18:12:05 Ringing
18:12:19 End Call
Call 17 01/16/2012 18:11:34
Terminal ID LINE1 PHONE1
Peer Name
Peer Number
Direction Inbound Inbound
18:11:34 Ringing
18:11:53 End Call
Call 18 01/16/2012 18:10:55
Terminal ID LINE1 PHONE1
Peer Name
Peer Number 618xx1481x
Direction Inbound Inbound
18:10:55 Ringing
18:11:09 End Call
Call 19 01/16/2012 18:10:13
Terminal ID LINE1 PHONE1
Peer Name
Peer Number
Direction Inbound Inbound
18:10:13 Ringing
18:10:37 End Call
Call 20 01/16/2012 18:09:23
Terminal ID LINE1 PHONE1
Peer Name
Peer Number 618xx8468x
Direction Inbound Inbound
18:09:23 Ringing
18:09:42 End Call
Call 21 01/16/2012 18:04:10
Terminal ID LINE1 PHONE1
Peer Name
Peer Number
Direction Inbound Inbound
18:04:10 Ringing
18:04:29 End Call
Call 22 01/16/2012 17:59:35
Terminal ID LINE1 PHONE1
Peer Name
Peer Number
Direction Inbound Inbound
17:59:35 Ringing
17:59:59 End Call
SYSLOG:
=======
Fail to detect CID:
===================
Jan 16 17:59:34 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:00:02 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:00:02 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Boot (I restarted ATA):
=======================
Jan 16 18:00:59 192.168.25.245 [PR] prompt transcoding done!!
Jan 16 18:02:30 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:02:32 192.168.25.245 Reboot is scheduled in 1 seconds
Jan 16 18:02:33 192.168.25.245 Reboot checking.....
Jan 16 18:02:33 192.168.25.245 Final Cleanup before reboot....
Jan 16 18:02:34 192.168.25.245 Goodbye! Reboot Now. (reason: 4)
Jan 16 18:02:45 192.168.25.245 Start Main Service Now
Jan 16 18:02:45 192.168.25.245 Voice Main
Jan 16 18:02:45 192.168.25.245 [CPT] --- FXS s/w tone generator (ringback) ---
Jan 16 18:02:45 192.168.25.245 BASESSL:load cert:5
Jan 16 18:02:45 192.168.25.245 BASESSL:Load certificate ok
Jan 16 18:02:45 192.168.25.245 XMPP:State changed from: 0 to:1
Jan 16 18:02:45 192.168.25.245 GTT:Init xmpp node ok
Jan 16 18:02:46 192.168.25.245 [SLIC]:Slic#0 ON HOOK
Jan 16 18:02:51 192.168.25.245 [CPT] --- FXS s/w tone generator (sit_1) ---
Jan 16 18:02:54 192.168.25.245 GTALKVM:VM not enabled
Jan 16 18:02:54 192.168.25.245 GTT:xmpp service up
Jan 16 18:02:57 192.168.25.245 [CPT] tone compression done - 12383 !!
Jan 16 18:02:59 192.168.25.245 PROV: Start to download files ...
Jan 16 18:02:59 192.168.25.245 PROV: Invalid server name, Skipped
Jan 16 18:04:09 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:04:32 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:04:32 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Jan 16 18:05:01 192.168.25.245 [PR] prompt transcoding done!!
Jan 16 18:08:23 192.168.25.245 [SLIC]:Slic#0 OFF HOOK
Jan 16 18:08:23 192.168.25.245 [CPT] --- FXS h/w tone generator (dial)---
Jan 16 18:08:26 192.168.25.245 [SLIC]:Slic#0 ONHOOK
OK:
===
Jan 16 18:09:23 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:09:23 192.168.25.245 ------ caller id (pcm_id: 1) received! ------------
Jan 16 18:09:23 192.168.25.245 [0]DAA CND 01161808,618xx8468x,,,,
Jan 16 18:09:26 192.168.25.245 [SLIC] CID to deliver: '' 618xx8468x
Jan 16 18:09:27 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:09:45 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:09:45 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Fail to detect CID:
===================
Jan 16 18:10:12 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:10:16 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:10:40 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:10:40 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
OK:
===
Jan 16 18:10:55 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:10:55 192.168.25.245 ------ caller id (pcm_id: 1) received! ------------
Jan 16 18:10:55 192.168.25.245 [0]DAA CND 01161810,618xx1481x,,,,
Jan 16 18:10:58 192.168.25.245 [SLIC] CID to deliver: '' 618xx1481x
Jan 16 18:10:59 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:11:12 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:11:12 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Fail to detect CID:
===================
Jan 16 18:11:34 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:11:38 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:11:56 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:11:56 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Fail to detect CID:
===================
Jan 16 18:12:05 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:12:22 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:12:22 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
OK:
===
Jan 16 18:12:32 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:12:33 192.168.25.245 ------ caller id (pcm_id: 1) received! ------------
Jan 16 18:12:33 192.168.25.245 [0]DAA CND 01161811,618xx1481x,,,,
Jan 16 18:12:35 192.168.25.245 [SLIC] CID to deliver: '' 618xx1481x
Jan 16 18:12:36 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:12:45 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:12:45 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
OK:
===
Jan 16 18:13:04 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:13:05 192.168.25.245 ------ caller id (pcm_id: 1) received! ------------
Jan 16 18:13:05 192.168.25.245 [0]DAA CND 01161812,618xx1481x,,,,
Jan 16 18:13:08 192.168.25.245 [SLIC] CID to deliver: '' 618xx1481x
Jan 16 18:13:17 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:13:17 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Fail to detect CID:
===================
Jan 16 18:13:31 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:13:35 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:13:49 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:13:49 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Fail to detect CID:
===================
Jan 16 18:14:03 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:14:10 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:14:10 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Fail to detect CID:
===================
Jan 16 18:14:22 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:14:35 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:14:35 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
OK:
===
Jan 16 18:14:50 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:14:50 192.168.25.245 [DSP] BG CID detected-1!
Jan 16 18:14:50 192.168.25.245 [0]DAA CND 01161814,618xx8468x,,,,
Jan 16 18:14:53 192.168.25.245 [SLIC] CID to deliver: '' 618xx8468x
Jan 16 18:14:54 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:15:07 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:15:07 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
OK:
===
Jan 16 18:15:20 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:15:21 192.168.25.245 [DSP] BG CID detected-1!
Jan 16 18:15:21 192.168.25.245 [0]DAA CND 01161814,618xx8468x,,,,
Jan 16 18:15:23 192.168.25.245 [SLIC] CID to deliver: '' 618xx8468x
Jan 16 18:15:43 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:15:43 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Fail to detect CID:
===================
Jan 16 18:16:09 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:16:13 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:16:27 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:16:27 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
OK:
===
Jan 16 18:16:36 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:16:37 192.168.25.245 ------ caller id (pcm_id: 1) received! ------------
Jan 16 18:16:37 192.168.25.245 [0]DAA CND 01161815,618xx1481x,,,,
Jan 16 18:16:40 192.168.25.245 [SLIC] CID to deliver: '' 618xx1481x
Jan 16 18:16:40 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:16:49 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:16:49 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Fail to detect CID:
===================
Jan 16 18:17:00 192.168.25.245 [DAA]: FXO ring on
Jan 16 18:17:04 192.168.25.245 PARAM Cache Write Back(256 bytes)
Jan 16 18:17:13 192.168.25.245 [DAA]: FXO ring off
Jan 16 18:17:13 192.168.25.245 [DAA]: FXO ONHOOK MONITOR
Can you suggest any changes to the configuration to solve this?
Thanks.
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