I want to know if the website must be used in order to gain full access to the devices, or basically the devices become less, or non-functional if the company were to go out of business like Sipura basically did when it was sold to linksys or now that voxalot is now going out of business etc?
I see this as a risk, and would like to ask for a service that basically does what the website does - but can be used on my own server/pc. Otherwise as soon as your company has financial issues - investments into your hardware products become at risk at best, useless at worst.
Michael