Auto Attendant

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flipdee:
Hello all,
I'm struggling with something on my obi110.
I'm trying to bypass the # requirement when using the "2 - make new call" facility on the auto attendant. I've been playing around with digitmap and outboundcallroute in every place i can find however after dialling 2 then the 11 digit number, i can't get the auto attendant to automatically dial the number entered unless I hit #.

Does anyone know if this is possible?

Best Regards + Thanks in advance.

flipdee

RonR:
This appears to be hard-wired logic in the Auto Attendant.  The Auto Attendant isn't feeding the Digit Map Processor (DMP) in real-time when you're dialing a number like is happening when you are dialing directly from the PHONE Port.  Instead, the Auto Attendant appears to be collecting the dialed number in a buffer until it sees a #, at which point it processes the whole string of digits at one time.  Consequently, I doubt there is anything you can do to change this behavior.

flipdee:
Hi RonR,
Thanks a lot for your reply.
I suspected this might be the case after no digitmap seemed to make any influence.
Is there a speed-dial I could use which lets me dial the actual number after the auto attendant has taken the line off hook?
This doesn't work but for example: 2 (make new call) # to access the pstn, then enter number to be dialled?

It's such a pity that everywhere you look digitmap and outboundcallroute is featured everywhere but auto attendant deals with this so differently.
Sadly my terminal modem on the end of the obi110 only allows a prefix not a suffix, which is where this causes a problem for me.
I know its a very specific and rare issue.

Regards,

flipdee

RonR:
Once you're connected to the Auto Attendant, you can key ahead without waiting for the prompts.

For example: 2#18005551212#

If you can get you fax machine to dial: <A pause for the AA to answer>2#18005551212#

I think you're there.

Stewart:
Why do you need the AA at all?  I would think that the inbound call route could just send the call to {li}.  The digit map would strip whatever the source OBi sent, so you would get dial tone and could dial through the link.  If, for some reason, the OBi doesn't work properly with an empty string as the destination, you could have the digit map output be a string that does essentially nothing on the PSTN line, e.g. turn off call waiting, enable outbound caller ID, etc.  Then, after that was dialed out, you'd hear dialtone and could dial the actual number.

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