Voicemail notification

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lzipin:
Folks, I hope I'm in the right place.  I installed my OBi110 a week ago or so, and it works great with GVoice and a cheap wireless phone.  I've been a long-time user of GVoice, and of its Do Not Disturb feature (via Settings | Calls).  And, with the OBi110, I've gone back and forth with the GVoice setting of Place missed calls in the inbox (same settings menu).  My questions:

What's the difference between the *78-enabled Do Not Disturb feature provided by the OBi110 and the GVoice feature?

My cheap wireless phone has its voicemail notification happening (red light blinking, envelope icon displayed).  Given that there's some bug (or design choice) in the OBi110, how do I clear the notification so that the light on the phone stops blinking?

Thanks for your thoughts.

-- Lee

kf7kip:
make sure your GV account dos not notify missed calls. That could fix the problem

RonR:
Quote from: lzipin on December 15, 2011, 11:52:45 am

What's the difference between the *78-enabled Do Not Disturb feature provided by the OBi110 and the GVoice feature?


Enabling Do Not Disturb on the OBi causes incoming calls on the LINE Port trunk to be ignored and incoming calls on the SP1, SP2, and OBiTALK Service trunks to report busy.

Quote from: lzipin on December 15, 2011, 11:52:45 am

My cheap wireless phone has its voicemail notification happening (red light blinking, envelope icon displayed).  Given that there's some bug (or design choice) in the OBi110, how do I clear the notification so that the light on the phone stops blinking?


Log into the OBi at the IP address returned by dialing ***1.  You cannot do this from the OBiTALK Web Portal as the needed setting does not exist there.

Disable Auto Provisioning and reboot:

System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled

Go to:

Voice Services -> SP1 Service -> MessageWaiting

and uncheck the Default checkbox and click Submit.  Unplug the power from the OBi.  With the OBi powered off, clear the Message Waiting Indicator on the phone.  If the Message Waiting Indicator on the phone returns with the OBi powered off, the problem obviously isn't with the OBi.  Plug the OBi back into power and go back to:

Voice Services -> SP1 Service -> MessageWaiting

If the checkbox immediately to the right of this setting becomes checked and your phone again reports Message Waiting, it's the OBi that's turning it on.  If the checkbox stays unchecked, the phone should not turn on its Message Waiting indicator.

lzipin:
RonR, thanks for the detailed steps -- which seem to have solved the problem.

It got me reading through the manual (Device Admin Guide).  This is quite a powerful little box! - what with voice prompts and a multi-level Web interface with gobs of pages and parameters.  I still don't understand most of the terminology; it would have been quite difficult to find these particular parms as the solution to the call waiting notification on the phone.

Thanks again.

-- Lee

LindaB:
I have the same issue.  I tried to log on to my server but I get invalid password message.  I used my password for the obitalk web site.  Do I need another password? 

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