Call forward to Softphone
(1/1)
NerdUno:
Could someone document the syntax and configuration necessary to forward calls on No Answer to the softphone? I've checked CallForwardOnNoAnswerEnable but the syntax for sending a call to the softphone is not documented. I've tried using just the softphone number as well as **9 prefix, but both return "This is not a valid number."
FWIW: GT1() syntax is not documented in the Admin Guide. ???
obi-support2:
To configure directly on the device web page, the syntax is:
pp(ob290123456)
Substitute 290123456 w/ your obi number. Note the use of the "ob" prefix.
You can replace pp with other trunk prefixes: sp1/2,li, as needed.
The "ob" prefix is only needed for the pp trunk.
-----
**9 or similar prefixes are used in dialing only (PHONE Port and AA Service).
You can pickup the phone, dial *62, followed by **9 & the the obi number.
Note that default *62 behavior is to apply the same call forward to all trunks.
Similarly dial *63 to cancel it.
If you use *62 **9 ..., method, you will also notice the same
format is used by the device to store the call forward configuration.
In other words, the call-route for forwarding call is determined at the time
the cal forward is configured; not when the call is forwarded.
NerdUno:
Works perfectly. Thanks!
guisar:
Apologize, where on the device web page do we do this? Is it in the OBI expert configuration management interface someplace? Sorry- couldn't figure out what page to go to to enter this string.
Navigation
[0] Message Index