Help, I can not setup my OBI100 to work.

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mike_forum:
Hello,
I have tried to install several times.
I am using windows 7, with belking router.

"Add an OBi Device
  • Please pick up the telephone handset, and dial **5 5685
  • You may hang-up when you hear the automated response."

When I get to this screen and dial a number an hangup.
It times me out.  No device connection.

I have tried different cables, to the router.

Any help is appreciated.

Thank you.

RonR:
Is you OBi getting an IP address from your router? :  Dial ***1 and see what the OBi reports.

If your OBi is getting an IP address, can you call the echo test? : **9 222 222 222

mike_forum:
Hellp.

This still does not work.


192.168.0.120

Dhcp is disabled.


There is no service when I dial  **9 222 222 222

RonR:
Quote from: mike_forum on December 17, 2011, 04:32:13 pm

192.168.0.120

Dhcp is disabled.


Apparently you opted for a static IP address?

Quote from: mike_forum on December 17, 2011, 04:32:13 pm

There is no service when I dial  **9 222 222 222


This would seem to indicate the OBi is not communicating with the Internet.

Can you ping the OBi (192.168.0.120) from your PC?

Can you log into the OBi (192.168.0.120) from your PC web browser?

mike_forum:
Hello,

I have contacted time warner services.

I only have a dynamic IP address.

Please help.
I cannot ping the address you mentioned.

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