Help, I can not setup my OBI100 to work.

<< < (4/4)

Stewart:
One last shot:

With the OBi not connected to your network, put a paper clip in the reset hole on the bottom.  Press until you feel a click; hold it until you see the device reboot (wait at least 30 seconds before giving up).

If the reset succeeds, with the unit still disconnected from the network, pick up phone and check ***1 again.  It should say DHCP enabled.  If not, it's IMO defective and I agree that you should send it back.

If the reset fails, remove power from the unit, press the paper clip in until it clicks, apply power while holding the clip in and continue holding for 30 seconds.  Then, release the clip, wait for the unit to come ready, and check ***1 again.  If it still reports DHCP disabled, give up.

BTW, when you previously attempted to change the IP address with ***4, did the unit acknowledge saving the new value, or was there some kind of error?

mike_forum:
Hello,

I just tried the reset and reboot.   It still did not work with resetting the DHCP values.

Will a dynamic IP address work.  I have tried both verizon dsl, and time warner high speed internet.

Will a dynamic IP address work


Thanks,

Stewart:
Quote from: mike_forum on December 19, 2011, 06:49:29 pm

Will a dynamic IP address work?
This problem is not related to a static or dynamic Internet address. 

We can try setting your router to match the 192.168.0.120 address of the OBi.  Log into the Belkin and go to LAN Setup->LAN Settings.  Under IP Address, you should see 192.168.2.1 .  If you don't see that, stop and report what you see.  Otherwise, change the third box to 0, so it now reads 192.168.0.1 .  Click Apply Changes. After the router reboots, you will need to reboot your PC.  You should now be able to access the router at 192.168.0.1 and Internet access should still be working.

Now, reconnect the OBi to your router and try to ping it at 192.168.0.120 .  If that succeeds,  put 192.168.0.120 in the address bar of your browser and try to log into the OBi.

If you get that far:
Navigate to System Management->Network Settings.  Uncheck all the Default boxes under Internet Settings.  Enter these values (some may already be set as below):

AddressingType: Static
IPAddress: 192.168.0.120
SubnetMask: 255.255.255.0
DefaultGateway: 192.168.0.1
DNSServer1: 8.8.8.8
DNSServer2: 4.2.2.2

Click Submit.  When "reboot required" appears, click the Reboot button.

Test OBi by dialing **9 222 222 222.

After changing the router LAN address, you may need to reboot other devices on your network.

If something goes wrong and you lose control of the router (very unlikely), see page 10 of the manual for how to reset it.  http://cache-www.belkin.com/support/dl/man_f5d7234-4_v3000_pm01110-a_g.pdf .

mike_forum:
I would like to thank everyone for all your help.  I had to purchase a new obi110 hardware device.
Afterwards, setup took less than 10 minutes.


Thank you again.

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