Help, I can not setup my OBI100 to work.
RonR:
Quote from: mike_forum on December 17, 2011, 09:03:27 pm
I have contacted time warner services.
I only have a dynamic IP address.
This is not a Time Warner issue. 192.168.0.120 is an IP address on the LAN side of your router. If DHCP is disabled in the OBi, you must have disabled it and set the static IP address of 192.168.0.120.
Quote from: mike_forum on December 17, 2011, 09:03:27 pm
I cannot ping the address you mentioned.
The IP address (192.168.0.120) is what you said the OBi was reporting. If you cannot ping it or connect to it with a web browser, you have an Ethernet connectivity problem on the LAN between your OBi and your router. This would account for all your symptoms.
It might be a good idea to force a factory reset of the OBi by using a paper-clip to depress the reset button in the bottom of the unit. Hold it for an extended period of time until the OBi reboots.
Then recheck ***1 and make sure it says "DHCP is enabled" and you can ping and log into the IP address reported.
mike_forum:
Hello,
I still need your help.
The screen for the router states that DHCP is enabled.
However, when I dial the ***1 number it mentions
that DHCP is disabled.
RonR:
Quote from: mike_forum on December 17, 2011, 09:54:58 pm
The screen for the router states that DHCP is enabled.
That's probably the DHCP server in the router, which should be enabled, so it can serve (issue IP addresses to) devices like your OBi, PC, etc.
Quote from: mike_forum on December 17, 2011, 09:54:58 pm
However, when I dial the ***1 number it mentions
that DHCP is disabled.
I suspect the Ethernet port in the OBi isn't getting along with the Belkin router.
Try the following:
1. Temporarily connect the OBi direcly to your modem, eliminating the router. Power-cycle both the modem and the OBi after making the direct connection.
2. Recheck ***1 and see if DHCP reports enabled and you have a Timer Warner IP address (non-192.168.?.?).
3. Try making a call to **9 222 222 222
4. If the call is successful, there's a problem between the OBi and the router.
5. Reconnect your router to your modem and the OBi to your router.
6. Power-cycle the modem, router and OBi.
7. Try making a call to **9 222 222 222
8. If you could successfully call **9 222 222 222 with the OBi connected directly to the modem but not through your router, try the following:
A. Dial *** 0
B. Enter option 27 and press #
C. Press 1 to set a new value
D. Enter a value of 1 and press #
E. Press 1 to confirm/save
F. Hang up
G. Wait for the OBi to reboot
9. Try making a call to **9 222 222 222
10. If the call is successful, you're probably good to go.
mike_forum:
Try the following:
1. Temporarily connect the OBi direcly to your modem, eliminating the router. Power-cycle both the modem and the OBi after making the direct connection.
2. Recheck ***1 and see if DHCP reports enabled and you have a Timer Warner IP address (non-192.168.?.?).
3. Try making a call to **9 222 222 222
4. If the call is successful, there's a problem between the OBi and the router.
Hello,
I have tried the straight connect to the time warner modem.
I tried ***1 and received the following feedback:
192.168.0.120 and also DHCP is disabled.
Afterwards. **9 222 222 222, I receive no service is available.
I have rebooted devices and still does not work.
Stewart:
What is model of your Belkin router? I'll try to post some compatible settings.
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