Unable to call VOIP phone, other outgoing working fine.

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Amit:
Hi -

I am unable to call one of my friend using magic jack. Is there a setting which requires to be set to enable this outgoing call.

RonR:
Are you trying to call a MagicJack number using Google Voice or some other provider or are you trying to make a call using a MagicJack connected to the OBi LINE Port?

Amit:
I am able to call the magic jack # from google voice but when i use my OBI to call the same number, it gives me an engaged dial tone everytime. I did not do any setup on the OBI setup screen apart from default. Pls advice.

Amit:
magic jack is not connected to OBI. its on my friends home, connected to router via magicjack plus. His phone is able to call my OBI/GV number though.

RonR:
Can you call other numbers from the OBi/Google Voice trunk?

After a failed call, what does the OBi Call History show for that call?

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